Showing posts with label paperwork. Show all posts
Showing posts with label paperwork. Show all posts

Wednesday, April 05, 2017

Overflow Valve

I didn't really send it. I wrote that last blog post right after completing the form, and I really wrote that on the form, but in the sober light of the next dawn, before the Purolator truck arrived, I was hit by a fit of sanity and reprinted the pages on which I had expressed my personality and frustration, replacing them with blandness.

In the same vein, when today I received the form letter telling me "Good afternoon Mr. Aviatrix, Your submission has been received and will be sent to a regional TDG Inspector for review. The inspector will contact you if they require more information or corrections to your documentation," I didn't write back asking, "Is it your department policy to address all persons in authority by male honorifics, or is that an individual initiative on your part?"

Also I went for a nice little flight today. We brief an emergency procedure before every flight, and today it was an engine failure before rotation. "Okay," I said, "so we're rolling down the runway at full power and for some reason we need to stop."

I paused for breath and my co-worker said, "Coyote on the runway," at the same time as I added, "Maybe there's a coyote." Great minds think alike. "So, clearly there's a psychic coyote on the runway." The runway here is long enough to stop after reaching rotation speed, so I brief that I pull power idle, brake as required, tell ATC, and get off the runway to try that again, once the brakes have cooled. I also brief the full procedure for if an emergency stop were made on a runway too short to accommodate it, necessitating magnetos off, fuel off, inform ATC and electrical off, then evacuate when the aircraft is done crashing into whatever is past the end of the runway. If the day starts somewhere that an engine failure on the roll could leave me without braking room, I brief to the specifics of the environment.

After run-up I was held short of the long taxiway because the controller said, "there are a couple headed your way." I hear other people call for taxi and also get held short, so I move up a bit so there is room for whomever is behind me, but not so much that there isn't room for whatever the couple I'm waiting for are. Not a couple of coyotes, though. Turns out to be a Navajo and a Beech 1900. Once they pass I am given clearance to taxi, and discover I'm catching up to the aircraft ahead of me. Kind of unusual for me. I taxi slowly. They turn a corner and I see that the slowpoke has a foreign registration. That makes sense. Tourist. The locals and the people who come here often enough to know the coyotes by name taxi fast.

I get my clearance and depart. There are no literal coyotes. Today.

Thursday, March 02, 2017

FAA to the Rescue

I work for a Canadian company that does work in the US, which we're allowed to do under the North American Free Trade Agreement, but not without a packet of paperwork. The worst paperwork is on the Canadian side, but once I've coaxed that through the system, I send the result to an FAA office in the States and they issue me a permit to work in their airspace for the year. Traditionally I send the documents all in, wait a week, and then call to find out what's happening to them.

I followed the procedure this year, and found myself talking to an FAA employee who seemed nice enough, but clearly had no idea what I was talking about. I paused, looking at the e-mail I'd pulled up to get his contact information, and realized that I had called the gentleman who had helped me with this paperwork two years ago, and not last year. I asked, "Did you change roles in the last two years and keep the same phone number?" the answer was yes. I apologized for the intrusion, explaining that he had been very helpful back when this was his job. He asked my company name, and remembered me, and offered to help. A week later he e-mailed back to say that he couldn't see that anyone was working on the file, so he was going to do it himself.

I think maybe he remembered me because my business e-mails have the personality of my blog posts. Here's the one I sent back.

I will literally go home and talk about you, an employee of a foreign government who is doing something I need doing, even though it isn’t his job anymore. This may be the highlight of my day, and that includes the fact that there was pie at the safety meeting, and I finally got Microsoft Word to format the org chart properly. If the world were a just and proper place, there would be medals for this sort of thing.

Oh and he sent that e-mail at 5:30 p.m. in his time zone.

Friday, June 03, 2016

Antitailgating Access Portal

I'm currently struggling with a security clearance issue. I can't talk about it specifically, because the security training includes my agreement not to disclose details. I'm hoping this issue is a misunderstanding or an incompletely articulated policy, because like many valid security procedures, makes no f[iretr]ucking sense. While researching the issue in search of more definitive information on what I am allowed to do in secure areas with the pass I hold, I was amused by this:

Three airports – Kelowna, Winnipeg and London – have installed an access control system called a “mantrap,” so named by Washington-based Newton Security Inc., the manufacturer of the operative mantrap technology called T-DAR; Canadian airports variously refer to it as a mantrap, persontrap or, in Winnipeg, antitailgating access portal.

Who would have guessed that little Winnipeg was the epicentre of Canadian overnaming conventions? Henceforth I shall call them Stargates, and fully expect that every time I pass through one, there is a good chance I will encounter an alien civilization that curiously speaks English or French almost exactly the way they do in my part of the universe.

Also, here's your daily dose of pilots landing a Cessna on a highway.

Not a lot of detail there. The Mayday call reports engine trouble. The vehicles following seem to have figured out that tailgating is not a good idea.

Wednesday, March 16, 2016

All Other Names Used

I'm filling out security clearance forms today. The blank "All other names used" always amuses yet scares me. I know that most people are comfortable mentally editing this to "all other names you've ever had on a credit card" or something of the sort, but it says ALL. The same need to be honest and correct that reduced me to a quivering wreck when airport security used to ask me "Has anyone placed anything in your baggage without your knowledge?" now compels me to frown intensely at that little blank and consider getting out a separate sheet of paper and listing every alias I've ever used since they called me "Spaghetti" at camp. Or maybe I should go back to when I couldn't pronounce my own name and called myself something my parents documented as gaah. The authorities know this is the age of the Internet, but they can't possibly want all my noms de blog and Twitter handles, can they? I use the tiny size of the blank as justification to winnow the list down to just the names that have ever appeared on my ID or in media stories about me.

Maybe security checks should look at people's social media accounts. "I'm sorry, you've been denied a security clearance because you shared a really stupid meme without fact checking it." Do we really want to give someone clearance to walk around an international airport with a screwdriver in her pocket if she retweets everything Justin Bieber says? Attitudes to security do change. Once upon a time it was considered a security risk to be homosexual. Why? Because someone could blackmail you into compromising security. When society reached the point where the worst consequence of being outed by a blackmailer would be losing your security clearance, there was no reason to have such a rule anymore. Your reputation as a Wikipedia editor or a redditor may be a better indicator of your reliability as an employee than what your grade twelve soccer coach has to say about you.

I am officially challenging you to include at least one social media handle amongst "All Other Names Used" on your next airside pass or other security application.

Thursday, February 25, 2016

Annual Airworthiness Infomation Reporting

Every owner of a Canadian airplane is required to file an Annual Airworthiness Information Report for that airplane. It's not a big deal. Most of the time the information to file per airplane is shorter than the term Annual Airworthiness Information Report. It's almost as short as the abbreviation, AAIR. In the bad old days, they sent you a paper form with a built in carbon paper and you filled in the appropriate blanks. I have a few of the forms here, for reasons I will disclose later, so let's check them out.

Most of the form is already populated with the registration data of the aircraft, weight and engines and propellers and such. It's the same information you find in the Canadian Civil Aircraft Register. In fact, an odd error on the AAIR for one of our planes is reflected in a weirdness in the registry entry for that plane, so I suspect they draw on the same database. The data I add to the form is when the last inspection was performed, who did it, and how many hours the airplane flew in the calendar year. We bought a plane late last year from a private individual, and the total time flown in 2015, including flying it to our base for a still-in-progress makeover, was nine hours.

There are still people who own airplanes and not computers, so the forms persist, but I've been doing ours at my current company for the last three or four years, and I do them online. I'm "computer literate" "detail oriented," and anal about stuff getting done on time (what's the resume version of that? "able to work to deadline"?) so I'm a good fit for the job. The forms are due March 30th, but there's no reason not to file them as soon as the year is over, so they were on my list for this month. Today the forms, the actual forms that I hadn't seen for maybe ten years, turned up on my desk with letters on them. The letter tells me that Transport Canada is going to begin electronic notification of the Annual Airworthiness Information Report in order to reduce its environmental footprint and better manage public funds. It informs me that, You are receiving this notification because we do not have an e-mail address or fax number on your aircraft file. The paper forms are pre-populated with data that includes both a valid e-mail and fax number.

They literally sent me a form with my e-mail printed on it, in order to ask me for my e-mail. I suppose it could have been worse. They could have e-mailed and asked for my e-mail. But that way I wouldn't have to walk over to the recycling with all these forms and letters. I e-mailed the AAIR people to tell them about this, and to thank them for the laugh. I flew two hour and did paperwork for the rest of the day.

Thursday, December 24, 2015

Anxiety Over Time

I find a letter in my mailbox from Transport Canada. My anxiety level increases. What do they want? I recall that the really bad ones are sent by registered mail, so they can prove you got it, so anxiety goes down a little. It's a window envelope, and the paper through the window looks like the kind government cheques are written on. Anxiety decreases further. Maybe I paid a licence fee than my company had already paid on my behalf and I'm getting a refund? I open the envelope.

Inside is a licence booklet sticker. When I pass a flight test to renew my instrument rating, the examiner will sign my licence booklet, and her signature is valid to prove my renewed rating for ninety days. If I haven't received a new sticker within the ninety day period, then I am not legal to fly. I have not taken a flight test in the last ninety days. My company does renewals in the spring. If I didn't receive my renewal sticker back in April, then I have been flying illegally all summer and fall. My anxiety level increases.

I look at the licence sticker. It has the same type ratings, endorsements, expired instructor rating and English language proficiency certification as the old one. I dig out my licence booklet to compare. Yep, everything is the same except there's no expiry date printed next to my instrument rating. What? My anxiety moves sideways.

I have a hunch. I google Transport Canada instrument rating expiry and quickly find Advisory Circular 401-004. Transport Canada in its wisdom has decided that instrument ratings no longer expire. Anxiety goes way down. Pilots still need to take a biennial Instrument Proficiency Check to ensure we still know what we are doing. Anxiety level reset to where it was before I opened the mailbox. All this means is that the format of the instrument test has changed slightly, it has a different name, and I need to keep track myself of when the thing expires, instead of having it conveniently printed on my licence. I have to keep track of it anyway, because as chief pilot I have to track it for all company pilots. Plus I am required to do a pilot proficiency check for each type I fly every year. Under the old system we simply paid a little extra every second year to have the test also renew the instrument rating. So no difference at all for me.

I read some more. The document says, "failures of instrument flight sequences during Pilot Proficiency Checks (PPC) or IPC no longer invoke suspensions of instrument rating privileges". That takes some stress off. Under the old system, you screwed up on any ride, even if you were just being the other pilot for someone else's test, and you lost your whole instrument rating. The examiner was instructed to scratch it off your licence. So it's a small difference, but worth going to the mailbox for.

I may blog later on the new IPC format. Anyone taken it yet? These changes took effect November 1st, but I was distracted.

Thursday, November 05, 2015

Logbook Strategy

I finally got my logbook up-to-date, every flight entered, every page totalled, grand total calculated. Each line represents one flight, and includes the date, aircraft type, aircraft registration, point of origin, destination, crew, and duration of the flight. There's also a remarks field which I sometimes use to include information like "annual review," "hit an eagle at rotation," "picking up new airplane," or "ferry permit with u/s flaps." Long ago I used to write my first initial and full last name in the pilot in command or copilot field, as appropriate, but that got tiring and sometime over the last couple of logbooks ago I switched to "self" and then "me," with the other crewmembers reduced to initials after the first few entries with their complete names.

The duration blank for each flight is not a single column, but eighteen columns, the whole facing page, in all appropriate combinations of single- and multi-engine time, night and day, pilot-in-command, dual instruction, and copilot, plus additional columns to record time in instrument meteorological conditions (clouds), simulated IMC, and in a flight simulator. For the last seven years I have used two columns: multi-engine day PIC and multi-engine night PIC. I'm even pilot-in-command for my annual training flights, because we hire outside experts who aren't ensured on our aircraft. So on every page I complete there are only two columns I need to total, multi-PIC-day and multi-PIC-night. I sometimes fill in numbers for IMC, or landings, but long, long ago stopped totalling them. There are a even a couple of do-it-yourself columns in which I sometimes track time on floats, turbine vs. piston or tailwheel. I tried to persuade myself to stop carrying forward the times in the columns other than the two that actually get updated every page, unless for some reason I flew a single-engine aircraft or acted as co-pilot, but despite being lazy enough not to update my logbook for three years, once I started updating, I felt obligated to carry those stupid numbers forward, page after page. According to the numbers, at some point in my career I acted as a copilot at night. I can't even think when that was, as the two-crew aircraft in which I logged my copilot time was a day-only operation. I think I must have been acting as co-pilot for new captain. But I'm copying forward that 2.0 every time I turn the page. Also the 13.1 night dual single engine. I have this minor fantasy of renting a single-engine aircraft and flying just long enough, day, night, PIC, and dual, in order to bring all my logged hours up to even numbers. The trickiest part about copying the numbers forward though, is making them fit in the boxes.

Both my single- and multi-engine daytime hours extend to five digits, including the one after the decimal point, and the boxes allocated for the totals are not very big. There are a few possible strategies for coping with this. I generally used a fine-tipped pen and very small printing, but depending on how many 4s, 6s and other digits that don't compress well there are in the total, sometimes I combine this with writing the number diagonally from corner to corner of the tiny box, or writing the decimal point and final digit on a second line. Sometimes I just give up and write the total in the bottom margin, with an arrow pointing into the box it should occupy. I suspect most of you with this kind of time don't bother keeping a personal logbook at all, just hand the paperwork that shows you're legal into company, and then at medical time just add what you've flown in the past year onto whatever total you gave the year before. That's what I've done for the last three years. The real timekeepers among you will be using an electronic logbook that, at a couple of button presses, can extract all your multi-engine turbine time flown on a Tuesday. But I can't be the lone holdout Luddite enough to be still using paper logbooks, but having trouble fitting the big numbers on the page. What's your preferred strategy?

Saturday, September 19, 2015

Ouch

I finally updated my personal logbook, sitting down with a small stack of journey logs, a calculator and a sunset/sunrise time database, to make entries for about two and a half years worth of flights. I've never got that far behind before. I don't advise it. There's a muscle in my middle finger that hurts like I've been flipping people off all day. It's oddly nostalgic being reminded of events of that day as I copy the flight details into my logbook.

Saturday, October 25, 2014

Are there one or two Ns in "Brokenness"?

I start the engines the next day to do some VFR work. As the engines fire up, the engine start checklist directs my eyes to the tachometer, then the oil pressure, and to the suction gauge. The suction gauge indicates that the right vacuum pump has died. Okay! That sort of explains the zombie heading indicator, and means that I've snagged the wrong instrument. I should have not written it up while it was questionable. The laws don't allow me to write, "never mind, it's not broken after all," which is why there are so many airplanes flying around with sort of broken stuff. As soon as it's written down, it grounds or restricts the airplane. As I understand it, only a maintenance engineer is allowed to correct a pilot's mistaken snags.

Fortunately, the effect of the unserviceability is the same, as I'm not allowed to conduct IFR flights with only one vacuum pump working, and we're in the north in the summer, so "night" is virtually non-existent. What's weird, though, is that the reason there are two vacuum pumps, is that one is supposed to be able to serve as a back up. Either suction pump on its own is supposed to be sufficient to run both the attitude indicator and heading indicator. I'm supposed to be able to safely complete an IFR flight with one suction pump failed. Come to think of it, the autopilot is not supposed to engage if only one vacuum pump is operating, to ensure that there is sufficient suction to run the essential instruments. The autopilot is still working, although a little half-heartedly, as the heading indicator is still sluggish. So is the attitude indicator. The shuttle valve that is supposed to disable the autopilot must have failed, so the autopilot is remaining on line, leaving not enough suction for the heading indicator and attitude indicator. I turn off the autopilot, but it doesn't help much.

After a few hours the heading indicator and attitude indicator are both completely useless. Weirdly, the autopilot will still engage. (I keep forgetting and snapping it on when I want to look something up or open a Clif Bar to eat). But it will attempt to follow the slowly toppling attitude indicator. Pretty scary, really. How far would it roll the airplane? That's not in the manual.

In the old days, there were no heading indicators or attitude indicators or autopilots. The turn and bank instrument and the compass were all you had for staying right side up, and if the former died, it was just the compass, which has all kinds of errors or lag and lead. The old bush pilot trick for letting down through an overcast was to do so on a heading of south. On south, if you bank at all, the compass will immediately swing around, even before the heading has changed, especially at high latitudes. I try this at the end of the flight, because my destination is pretty close to due south of my position. It's pretty hard. Try it sometime.

As I taxi in at the end of the flight the suction gauge indicates that the second vacuum pump has failed. Well this would make a fair amount of sense: the pressure differential between the working and failed vacuum pumps is what is supposed to throw the shuttle valve to disconnect the autopilot. And obviously if they have both failed I can't expect the suction instruments to work properly.

Company has already made arrangements to ship a vacuum pump to a maintenance shop a few hours flight away, so now they will ships two vacuum pumps, and we will head there on the next flight.

Saturday, July 12, 2014

It Did Not, However, Contain a Live Bobcat

I'm picking an airplane up from a routine maintenance inspection and service. It's early in the morning, before anyone from the maintenance unit is in. This is not unusual. It's a little unusual for us to have scheduled maintenance performed away from home base, but sometimes the person responsible for maintenance makes arrangements with other companies.

I pick up the journey log. If that paperwork is not done, the maintenance is considered incomplete, so I always check it first. The signed maintenance release shows the work that has been performed on the airplane, so I know what to pay particular attention to on my inspection. The entry matches the purchase order, and is unremarkable.

I start the walkaround. Numerous cowling screws are loose. These are things that work themselves loose over time. I find loose ones in the field and just snug them up.  If a particular one is consistently loose, I report it and maintenance repairs the anchor. There's probably a reading of the regulations that requires me to leave my Swiss army knife in my pocket and call a licensed AME to tighten my cowling screws, but who would do that? It's permissible for a few to be missing, but I'd rather they stay in. While I'm not impressed that these folks didn't check that all the screws were tight after replacing the cowling, I'm more concerned about what they didn't tighten that I can't check. I verify through the front opening in the cowlings that the front few spark plugs are tight.  I had a coworker once (different job, different maintenance unit) who came back from a flight reporting a rough running engine.  While waiting with him for the AME to arrive, I poked about in the cowling, not expecting to find anything, just the equivalent of opening the hood and staring at a non-functioning car engine. But in this case my hand came back with a spark plug that had only been finger tight. Someone was distracted between setting it in place and putting a wrench on it. It turned out that day that all the bottom spark plugs were loose.

The spark plugs I can reach are tight here,but the little door in the cowling that can be opened to access the oil quick drain is still open. The oil quick drain itself is closed and there is oil in the engines.  A quart difference between the levels in the two crankcases, but they're both in the acceptable range.

There's a tire gauge in the baggage compartment, a screwdriver in the cabin, and the piece de resistance: there's an electronic multi-tester inside one of the engine cowlings, barely visible through the little door through which I access the oil dipstick.


We do not depart until I have spoken with the PRM and a maintenance supervisor here, and we find ourselves a new maintenance unit in this area. I did return the tools, even though I always figure that anything left in my airplane after maintenance should be mine to keep.

Oh, and if you're confused about the bobcat reference .

Monday, June 30, 2014

Disowned


One of our aircraft has an optional engine fire extinguishing system installed. The extinguishing system is optional. Engine fires are an option we don't want to exercise. The system is fairly simple, a halon bottle installed in the accessories compartment, a sensor, a couple of lights on the dashboard, and a pair of guarded switches to discharge the bottle. There's very little in the way of documentation, because it's not original to the airplane, but what's called an STC. STC stands not very helpfully for "special type certificate" and what that means is that someone has paid a whole lot of money to have this gizmo approved for this airplane.

I don't actually know how the sensor works. I'm guessing the sensor is based on a bimetallic strip that will bend and close a contact if heated to a temperature hotter than a not-on-fire engine should induce at its location. Or it could be a photocell. I've flown an airplane with a photocell-based fire detection system before. Hmm, wouldn't a photocell result in the fire light going on when maintenance did an uncowled runup in the daytime? I don't think that happens. In the event of an engine fire, I'm supposed to select the appropriate switch in after I have completed the original manufacturer's engine fire checklist.

A fire extinguisher needs to be sent out for hydrostatic testing on a periodic basis, and the ones in the engine are no exception. They have their testing due date stamped on the bottles. The director of maintenance tells me he can't find any information on the STC, can I please research and find the schematics and the maintenance instructions for the unit.  I track down the company that bought the company that bought the company that manufactured the STCed (pronounced "ess-tee-seed") system, but they don't have any information on it. They refer me to their European affiliate, which finally tells me conclusively that the product was not profitable for them, so they no longer support it. They have apparently lost or destroyed all information pertaining to the system. Charming.

We will have no choice but to remove it.

Tuesday, February 25, 2014

A Line of Text

It's a long weekend, or the middle of the night, or maybe both. I'm picking up an airplane that has received scheduled maintenance overnight at a maintenance organization that we have an existing relationship with, but we don't own. The Ops Manager and the Person Responsible for Maintenance are out of contact and out of the country, in a central American country that a Google image search illustrates with palm trees, beaches and masked men carrying machine guns. I'm in Canada, working for a Canadian company, and thus bound by the Canadian Aviation Regulations and Standards, which require not only that the work be done, but that before the airplane is flown the work be documented as complete in the airplane's journey log.

There is no one at the hangar, but I have access to the airplane and the journey log is inside. I read through the entries. Nothing fancy: oil change, lube, basic inspection and the recurring airworthiness directives. ADs are corrective measures mandated to make up for some revealed weakness of the type of airplane. There are six of them required every hundred hours this airplane flies. Each requires a special inspection of a specific component. All were due for this inspection, but only five have been entered in the logbook. I check to see if it has been entered somewhere else in the description of the maintenance. Nope. I page back through the last hundred hours to see if it was done early for some reason. Nope.

I call and e-mail contact numbers we have for the maintenance company. No joy.

Now the work that has to be documented here was almost certainly done. It's a minor inspection requiring no dis-assembly, and while it's not legal for me to declare it inspected, I can look at it and see that it's fine. But it's not documented done with an official signature, so in the eyes of the regulatory authority it has not been done and is therefore unsafe. I could fly this airplane and in the tiny chance that an inspector performed a random check of me, my airplane and its paperwork, there is a multiplicative tiny chance that the inspector would recognize that this airplane was lacking this inspection. They would see from the paperwork that an inspection had been recently carried out. They would walk around and look for evidence that we were neglecting fluid leaks, brake pads or control hinges, check our weight and balance paperwork, make a few token attempts to intimidate me, and then be on their way.

If I failed to spot the missing line item and flew the airplane for a week and back to home base before I "noticed" it, there would be no repercussions for me. But that's not how I roll. I try to think outside of the box.

There are a number of airplanes parked on the ramp, not the same as ours but from the same manufacturer and I know that they have the exact same AD. The company that operates these aircraft is the tenant of the hangar next door, and their door is open. I also remember that because of some complicated personnel-borrowing trick we did last year, that they are legally allowed to sign for our aircraft. I poke my head in and find a lone guy doing something to the airstairs on a Metro. I trot out my sob story, including the detail about where the key personnel from my company are, because it sounds so remote it might as well be the moon, to me.

"That's my country, where I'm from," says the guy with the wrench. Okay, that works too, on the sympathy front, maybe.

The central American is super nice, and a fully certified AME, but he's worked with this company for less than a week so is not yet legally allowed to sign documents as a representative of their company. Yep, the guy is 100% qualified to safely do an inspection that has almost certainly been done anyway, but he still can't sign for my plane.

I get a call back from someone who confirms that the inspection was performed, but that he was a day contractor and therefore can't sign it. I need to get the head aviation maintenance engineer to amend the entry. The next morning he came out to sign it, and then the flight was cancelled.

If you can find an operations that has never lost a flight to fouled up paperwork I'm not sure if you've found a truly amazing company or a really irresponsible one, but something is not normal there. Honestly, more energy goes into making sure airplanes are legal according to the safety regulations than goes into actually making them safe.

Tuesday, February 11, 2014

Mocking the Manual

"This manual serves as a series of checklists and a record of experience for pilot duties at Company. It does not include many basic airmanship tasks that are expected of any competent pilot."
- my current company pilot procedures manual

Long time readers will recall my habit of mocking passages in my company documents as I study them and ordinary sentences suddenly become ridiculous through boredom and fatigue. Now the shoe is on the other foot. I have to write the damned things. I figured out pretty early on that company manuals have two primary purposes. One is to fulfill legal requirements. The other is. like the air law itself, to serve as a comprehensive list of things the pilot can be blamed for doing wrong in the even that that pilot has an accident or otherwise inconveniences the company. That, and the never-ending task of keeping it up-to-date in the face of new routes, procedures and aircraft, explains the contradictions and impossibilities. Pilots rarely get in trouble for contravening company policy if they bring an undamaged aircraft back on time without customer complaint.

Ideally you would be able to tell pilots to fly the plane safely and efficiently, obey the law, and don't scare the customers and then instead of a three-hole punch and a ring binder you'd just laminate the one page manual and be done with it. But you have to anticipate what pilots might not know and give them the information in a way they can understand to it, refer to it and recognize its importance. There's a balance to be achieved, and I hope I've done that.

Wednesday, January 29, 2014

Grandployees

I’ve come to the conclusion that bosses want their employees to become managers for the same reason parents want their kids to have children. It's not just the obvious reason that they seek to extend their line and influence beyond what they themselves can do in a flat hierarchy. They seek the schadenfreude of seeing the subordinate suffer as the subordinate made them suffer.

Dear former Chief Pilots,
I am truly sorry for any time I needed to be reminded to give you my medical renewal, PPC report, completed exams, or any other bit of paper you have to keep track of. I had no idea of how much of a pain it was.

Love,
   Aviatrix

Friday, January 17, 2014

Bushels of Icing Certification

An accumulation of ice on the surfaces of an airplane in flight can be ridiculously dangerous, so a lot of science has gone into analyzing the causes and effects. It's known, for example, that large droplets of supercooled water are likely to cause clear icing that covers a large area of the wing, while small droplets are more likely to freeze with entrained air and cause wacky shapes to form around the leading edges of the wing. This is called rime icing. Either way, or both (there's nothing to say you can't get a mixture of both types at once) airplane performance is affected. For starters the airplane will fly more slowly, climb less rapidly, and burn more fuel to get to destination. That alone could kill you, and that's just for starters. This post isn't about the effects of icing, though. This paragraph is just here for people who otherwise wouldn't know why anyone cared about the stuff in the paragraphs coming up.

Some aircraft are certified for operation in known ice, that is to be flown in conditions that are known and expected to cause ice to accrete on aircraft. There's a possibility that definition will cause an argument, because I see that the FAA and NTSB have contradicted themselves a little on this. In Canada there is a much lesser density of PIREPs to airspace and a lot fewer airports of escape, so the conservative definition is the only one that makes sense to me. For flight into known ice, the airframe and the airplane deicing and/or anti-icing systems have to be shown to tolerate conditions conducive to moderate amounts of clear or rime icing. NASA (the first A stands for aeronautics, so not all their research is in outer space) tells me the model for the former is called intermittent maximum and represents "liquid water between 1.1-2.9 g/m3 with drop sizes 15-50 microns in diameter over a 2.6 nm encounter," while the latter model is continuous maximum and represents "liquid water between 0.2-0.8 g/m3 with drop sizes 15-40 microns in diameter over a 17.4 nm encounter."

So first of all: less that three grams of liquid water per cubic metre doesn't seem like very much. A gram of water is a millilitre, about the capacity of the plastic screw cap on a pop bottle. A cubic metre is a fair chunk of space, like the storage capacity of one of those IKEA Expedit room dividers everyone has, the 16-box kind, with two more boxes stacked on top. You wouldn't even notice three millilitres of water in one of those, what with all the scented candles and old copies of Aviation Safety Newsletter stacked inside. I know clouds are stereotypically fluffy and insubstantial, but I would have thought they had a lot more water density than that. So huh, clouds are way drier than I thought.

Secondly, why "over a 2.6 nm/17.4 nm encounter"? At first I assumed that was translated from metric, but 2.6 nm is 4.8152 km and 17.4 nm is 32.2248 km. It turns out that they are 2.99 and 20.0 statute miles, respectively. So three miles and twenty miles. Who the heck does science in grams per cubic metre over statute miles? That's crazier than Canadians measuring our room temperature in celsius and our oven temperatures in Fahrenheit. It's even crazier than having to figure out whether something like pumpkin or peanut butter is a solid or a liquid before converting an American recipe. (Seriously, if the recipe says to use a ten-ounce jar of peanut butter, I never know if I'm supposed to weigh it or measure it volumetrically, because the Americans have the same name for two different units, one for solid things by weight, and one for liquid things by volume. Like the TSA, the recipes expect me to just know what they consider a liquid. Take tuna, for example. I was once told that canned tuna ... I'm getting off topic here. But while I'm here, what the heck is a "stick of butter". Who buys their butter in sticks?) It's even crazier than Aviatrix trying to cook from American recipes.

The certification standards are based on data collection flights performed in the 1940s. If you plot all the possible atmospheric scenarios on a graph with liquid water content on the y-axis and droplet size on the x-axis, the area that is considered safe to operate in is bounded by the x-axis, the y-axis and a curve that approximates a line of negative slope. You may now be asking yourself, does Aviatrix get off on writing sentences like that, or is she just too lazy to draw a graph and show you? The answer is that I get off on knowing that many of my readers can parse that sentence just fine, and I'm too lazy to copy someone else's graph. If there's lots of water you can only tolerate small drops, but if there's not that much water the drops can be bigger. The logical conclusion is that if there's no water at all you are allowed drops of infinite size and that you may fly through a tank completely filled with supercooled water if the drops are infinitely small. That's why I said it was a curve. Presumably the axes are asymptotes. Oh yeah, talk graphing to me, Aviatrix.

One could argue that changes in aircraft design since might have changed the validity of those results, but subsequent work in other types and in wind tunnels should be enough to keep the standard valid. Here's a little bit about how the certification is done these days: flying around seeking out the standard conditions for certification, plus using computer models to determine what shape ice would form on the aircraft, and then sending test pilots out to fly with those globs glued on the plane. I guess when they first did tests to determine what an airplane should be able to handle, they flew through convective cloud for three miles and through stratus for twenty miles and then quantified the conditions they had flown through. They probably did it in ounces per bushel or pop caps per IKEA bookshelf, and it's only been converted to grams per cubic metre for the modern day. Beats me how they determined all that, anyway in the days before the laser equipment they have now.

While trying to find the history of the certification standard I get bogged down in documents on the history of the legal "if supercooled water hangs in the sky and there's no airframe there to accrete it, is it known icing?" debate. This PDF seems like a pretty definitive document about the controversy. Given that many of the people arguing that it's not known icing until they take off and know it's there were doing so as the pilot of record at accident tribunals, I'm sticking to my assessment that if conditions known to produce ice are there, it's known icing.

Monday, June 10, 2013

Hazard Mitigation

I hear cursing from the operations manager's office and go to investigate. A new client requires all their contractors to submit worker safety hazard mitigation plans for hazards that could exist on the job. We're all for safety. We've had serious discussions on how to mitigate the risk of slip and fall due to water spilled from the water cooler. (Confession: the spilling is usually my fault. I always put too much water in my water bottle and then displace some when I put the cap on). So taken individually, the hazards and need to mitigate them seem reasonable, but when I see the laundry list of hazards our mitigation document requires I can understand how this has caused temporary insanity in the ops manager.

Bears. How will we mitigate the hazard to workers caused by bears? We will not open the doors of the aircraft if there are bears observed in the vicinity. We will not carry uncaged bears on the aircraft. We will not stay at hotels infested with bears. We can't carry bear spray because in an unpressurized but none the less reasonably closed and confined space, the risk of spraying ourselves far exceeds the possible benefits.

Heat/cold stress: How will we mitigate such hazards? We will wear appropriate clothing. We will use the heater and air cooling vents as appropriate. We will drink water and eat food. We will use the sweat glands and shiver reflex that biology has provided us with.

Dehydration: We will mitigate the hazard of dehydration by making potable drinking water available to all crew members at their stations, and drinking it.

Weather fluctuation: We will mitigate the hazards of weather fluctuation by following the basic instructions we learned from our mothers or other caregivers around the time we learned to dress ourselves and walk to the park to play. We will wear appropriate clothing, monitor changing conditions and choose alternate routing or end the mission if the weather proves challenging.

Solar radiation: We will wear sunscreen. And hats. And really cool aviator sunglasses.

Try it. Try to explain with a straight face how you will mitigate the hazard of slipping and falling while boarding an aircraft, and then go on to explain how you will mitigate the hazards of bee stings, fallen trees, earthquakes, traffic accidents, stabbing oneself with the pointy end of a pencil, and encounters with a man wielding a mango. You can do a few, but after a while you end in profanity, sarcasm or wondering sadly about the fate of humanity when workers need a written policy to know when to come in from the rain.

Thursday, July 14, 2011

Everybody Counts

It's a Census year in Canada, all the ones ending in 1 are, I believe. June was the census month, and my household received two copies of the official form, one addressed to the basement. There's no basement, not even a crawl space you could hide a body in. Normal people just throw out an extra form like that. But me, I'm not normal people. It says it has to be filled out, by law. I can't just throw it in the recycling. I call the number on the form. The woman says I only have to do one.

"So I can do two for fun?" I ask, because that's what sort of idiot I am.

"If you want to." Good grief. How the heck are we going to count who lives here, if that's the advice they give? But I do do two, but by the electronic method. I log into the website and enter the code from the form, and then enter an accurate count of who actually lives here. For the second form I enter zero in the number field. No one lives in the non-existent basement. Why do I do this? I expect it to reject it, and I enjoy feeling superior to computers, and being stupidly accurate. To my surprise the site has a page ready for my response, with half a dozen reasonable suggestions for why there might be zero people at an address. I pick "does not exist or apartment has been merged with main dwelling," which perfectly describes the situation.

I'm impressed. Now you can see I'm not cranky about all questionnaires. Just the vast majority of poorly written ones. My only complaint is that they required every person in the household to be classified as either male or female, no other option. Requiring one or the other has caused pain and persecution for a lot of people. Biology isn't always binary, but boxes on forms and societal pressure cause people to be physically forced into one box or the other shortly after birth, even when they aren't. The expectation and the forced compliance are so pervasive that a lot of people don't even know that not everyone is born into one of the boxes. Everyone wants to know if it's a boy or a girl, but for one in every 1500 to 2000 births in North America, a specialist is called in to decide which box the baby goes into, often via surgical alteration. And although most people have little difficulty identifying with one sex or the other, one in a hundred people has a body that differs from the standard minimum equipment list for their placarded gender. If people are equally represented in the blogosphere as in the delivery room, that's about ten pageviews a day on this blog. Hello ten people, who possibly don't all even know that your bits don't match the spec! You count too.

Tuesday, June 28, 2011

Can You Hear Me Now?

Morning comes early. I have no recollection of what that hotel room looked like. I was in it an conscious for maybe eight minutes total. I drag my bag down the corridor to the breakfast room with two minutes to spare before the agreed-upon departure time. The cab is already here. I shove a couple of apples and a bagel in my flight bag along with whatever I ordered last night to go, some kind of wrap, I think, and get in the cab.

I check oil and move the airplane from parking back to the pumps and do the run up there, while waiting for the fueller to arrive. He does, and I then finish my preflight inspection and set up charts for the trip and file a flight plan while it's being fuelled. Full all around and caps checked, we take off only a little behind schedule. The wind is calm, so I take off from the apron end of the runway, straight off and then a turn to the northeast as I climb enroute.

I bid adieu to the circuit traffic at Salmon Arm on the ATF and then make a general call on 126.7 to let folks know where I am. The radio doesn't sound quite right. I'm not hearing myself in my own headset the way I should be. The camera operator says he can't hear me. Oh oh. I check the plugs on my headset jack. They're fine. Just my luck to get a headset with a problem. I grab a spare headset. Oh my God it's been a long time since I wore a cheap headset. It's uncomfortable from the earseals, to the weight, to the way it fits on my head, to the amount of noise it lets in. How do people stand these things? I guess I've become a headset snob. From that point of view it's fortunate that the headset swap doesn't fix the problem, because I couldn't work in one anymore, and I'm glad my new headset isn't defective. So is the jack defective? Maybe there's nothing wrong with my old headset. I put my own headset back on and try plugging it in the jack for the other side, trying that intercom jack. No joy. The operator tries the same headset and jack swap in the back.

I can hear the operator, but he can't hear me at all. I'm literally writing notes on my little notepad, then tearing off the sheets and tossing them in the back. He suggests that the intercom may be set incorrectly. It has an electronic control panel that cycles between PILOT, CREW and ALL. I assume that those put the left seat, both front seats or all seats into the intercom circuit, but we test all positions anyway. I'm pretty much in despair about fixing it until I realize that there is a master volume knob for the whole stack and it is in two parts, concentric rings. The inner ring is set to a reasonable volume, but the outer ring, intercom volume, is somehow turned right down. I dial it up and all is well. I still have no idea how it got turned down in the first place. I haven't adjusted anything in that vicinity. I must have hit it with something. How can I have flown so many airplanes and take so long to sort that out. At least I'm in the middle of the mountains in the early morning and not in terminal airspace in a busy time.

We continue over the mountains then I start descent towards a small airport where I have been asked to land. The operator is concerned about some aspect of the camera software, so asks me not to land yet while he tests the system. I fly big circuits overflying the runway at circuit altitude while he sorts it out. It gives me a chance to verify the winds. There's no other traffic around, so my presence isn't interfering with anyone. Each time around it's "just a few minutes more" but eventually I'm given the okay to land. Because of the elevation, landing appears very fast, but it's at a normal airspeed.

We taxi in, looking for the fuel pump, which turns out to be about ten metres across gravel from a narrow taxiway, partially blocked by a tied-down Cessna. I inch by, not wanting to snag my wingtip on the tiedown, nor to put my spinning propeller over the gravel to the side of the taxiway. I go well past the parked airplane then over to the far side of the taxiway to turn around and pull up behind it, making the closest approach to the pump we can without blocking myself in behind the Cessna.

The hose isn't quite long enough to reach the furthest tank, so we ground handle the airplane a little to wiggle closer until it is. The pump isn't clearly labelled as avgas, and it's not a standard cardlock pump, so we call the telephone number in the CFS for information on fuel purchase. They confirm the fuel type, take the company name, aircraft ident and credit card information and then tell us the codes to turn on the pump. I also call Edmonton Centre to notify them of the photo blocks we will be flying in. Meanwhile the airplane and camera have become covered in fine yellow pollen. There are no obvious flowers around, it's a bit early for flowers this far north. I speculate that it's tree pollen and then remind myself that trees have cones not pollen. They're all conifers around here that I can see. I add some oil, too, and clean the windshield, then we start up and roll out to take pictures. A pretty quick turn: thirty-one minutes from engine off to restart.

We're working at about 8,000', I think, and it's cold outside, but we don't dare turn on the heater, lest the backfiring soil the camera lens, or even worse cause a fire in the aircraft. We just wear our parkas and tough it out. The outside air temperature is -7C but it's warmer than that in the airplane, with our two bodies and the multiple cameras and the thirteen computers computers that control them all generating heat. Still the low temperatures can't be good for all the electrical equipment. They aren't like us humans who have adapted to living at altitudes higher and temperatures lower than this. I'm not personally so adapted, so I am breathing supplemental oxygen and wearing leather gloves and a stretchy toque I pulled out of my flight bag. I have to admit to not being too disappointed when clouds prevent us from flying out the complete mission. We made a big dent in it, though. We land at a larger airport and then jump out and bask in the warmth of the sun while the airplane is fuelled.

I also manage to make contact with the examiner, who says that she needs seven days notice to do a PPC test, because Transport Canada needs opportunity to demand to do the ride themselves. I know that company has been working on this for at least that long, so I get the name of the person at Transport who can waive the seven day notice, and then toss the ball back into my boss' court. The examiner says that if that is worked out, tomorrow around 2 p.m. will be fine, and she gives me, when I request it, the route to plan for the flight test.

Fuelling complete, I go and park. The operator climbs underneath to check the camera and comes out raving about a fuel leak. He says there's fuel all over the belly. The fuelling was competent, no overflow, and even fuel running aft off the flaps should have reached the camera. The operator says it's staining the camera red. Wait, red?.

"The fuel we use is blue." I say. "Red is hydraulic fluid." I climb underneath to see.

"Yeah, I know," he says. "I thought something might make it look red."

I don't really see anything. There's the soot stain from the heater outlet, more of that yellow pollen, but nothing covering the belly. A thin oily stripe does run from the edge of a belly panel towards the camera array. It's consistent with dirty hydraulic fluid. He's cleaned the camera lens already. I don't know what that panel conceals. I don't see why a hydraulic line would be running that far aft, but perhaps a hydraulic leak further forward has pooled inside the fuselage then run out of this access panel. I grab a screwdriver and start loosening the panel. I rely on hydraulics to get the landing gear up and down, so regardless of what it does to the camera, I want to know what's going on here. The operator takes a turn removing screws. It's actually pretty tiring lying on your back twisting your arms overhead. We remove enough screws to peel back the panel and see what's inside. Nothing. There is no pooled fluid, no leaking line, no stains. It seems to be a coincidence that the dirty stripe starts just aft of this panel. Perhaps it was clean enough or enough in the airstream that the fluid was carried over it without staining, then it picked up some grime at the aft edge of the panel.

There are a few drops of red hydraulic fluid visible in the nosewheel hydraulic breather line. It's probably just a few millilitres, normal seepage, maybe from the altitude changes, the purpose of having a breather line in the first place. Text messages and photos go between us and the maintenance unit and they don't think it's anything serious. Except that for the mission of this aircraft is is serious. If it happened on gear retraction after takeoff, it has ruined our day's work, and it means the loss of more than a day, because the weather may not be right for this work tomorrow. We hope it happened on extension before landing.

I ask if he can check the photos now, but the resolution is so great that on the screen in the airplane they may look fine when they are really ruined. We'll have to see later. We haul our gear to the terminal then after more discussion I'm assigned to take off and cycle the gear several times to see if it happens again.

As I strap into the pilot seat I grin to myself. "Hey, first solo." I haven't flown this airplane by myself before. I taxi out "for a local test flight" and cycle the gear up and down, up and down, making sure it's locked in each position before restarting the cycle. I give myself a couple of simulated engine failures while I'm at it, to practice the procedure: gear down, approach power, engine failure, maintain direction, power to hold on the other engine, gear up, simulate feather, emergency checklist complete, give myself the engine back, start over. Instead of doing touch-and-goes I just overfly the runway. And then I land and taxi in. There's a little bit of fluid, but not much. He sends me up to do the same thing again. Cycle, cycle, cycle, cycle, up, down, up, down, up, down, make sure it's down, land. Now there is no seepage. So maybe we're good. We go shopping for airplane cleaning supplies, and call it a day.

I now have about forty minutes to prepare for tomorrow's flight test and get to bed in order to have the required rest for tomorrow's report time. Forty minutes is probably more time than I pend on preflight paperwork for a normal flight, but for a normal flight I use the standard, precalculated weight and balance, use block fuel, round times roughly and only calculate takeoff and climb performance if it's an issue because of high temperatures or marginal runways. And then I generally round up to the next highest weight, temperature and altitude that has its own line, and just verify that it doesn't ask for more runway or lower obstacles than I have. For a flight test, I want the examiner to walk in and see about six pieces of paper with neat, meticulous calculations for each phase of flight. Yeah, that's not happening, considering it takes me at least fifteen minutes to figure out how to rearrange everything on board to accommodate an examiner in the front seat and stay within the weight and balance envelope. This airplane is nose heavy, and not usually flown with no one in the back. My next problem is that I can't find the airport I was told to plan to. The examiner mentioned that the approach was a VFR-only training approach and that she would give me the approach plate, but I need to at least plan fuel to get there. I find an airport with a similar name in the approximate area, and plan to that, eventually saying "screw it, I use block fuel and average winds every day, I'm not losing sleep to do calculations per segment for this artificial situation." I know, I know, a flight test is an artificial situation, but my need for sleep is real. It's already too late for me to get the required eight hours. Maybe I'll have some time to do more paperwork in the morning.

I suddenly remember as I'm drifting off to sleep that a single pilot PPC includes demonstration of competence with the autopilot. I've not mastered it, though. I've never had a chance to practice intercepting and descending on an ILS with this one, because the only airport I've been to that has one has controllers who prefer to vector me all over the place for a close-in base below the glideslope, or a visual diagonal final. I've done a PPC before where the autopilot went below the glideslope and I simply took control and finished it by hand, with no censure from the examiner. If I or the autopilot don't set this up correctly, I'll do the same. There are a few more "better figure out how to do that" moments before I drift off to sleep. It's really embarrassing but there has simply not been opportunity for a proper practice flight.

You guys have made a few guesses as to the nature of the Aviation-Themed Towel of Questionable Taste, which will be the booby prize in the sunglasses contest. No one has come close to guessing how bad it is. It has four different aspects of badness to it. Perhaps I should rename it, the Aviation-Themed Towel of Definitely Poor Taste. The only questions about it is why did someone send it to me, and why is it suddenly so popular?

Tuesday, May 31, 2011

Let Me Help

In declining the opportunity with Eagle, I included the offer to help out in the meantime because I have a number of skills that match the needs of the small company and didn't want to leave them in the lurch. My offer was accepted and the day after I returned to my own province, I was out at that airport doing ... can you guess? Company exams, of course. Deicing, aircraft, ground handling, ops, flight following, all very thorough and properly done. I believe it may be the first time I've actually had the prescribed number of hours tracked for each segment of the indoctrination. There was another new employee there, so we went off to the airplane together and inventoried the survival kit and first aid kit for some independent learning. We checked off and initialled all the boxes, got my name on the insurance and went for a training flight.

Thanks to my experience and the nature of the operating certificate, I actually require minimal aircraft training. It turns out I've flown both the airframe type and engine type for an acceptable number of hours, but never both at once--but I need to learn how the practical aspects of the particular operation, so this is a working flight.

I'm in the left seat, at an unfamiliar airport, stumbling my way through clearance delivery, ground, not taxiing anywhere I shouldn't, and then following an unfamiliar departure procedure. Oh whom am I kidding? I love it. The sky is blue, the engines are in limits, and I quickly see what it is that we have to do to fulfil the mission. My situational awareness is still quite narrow, but I'm learning. Doing it all correctly is another matter, though, and I give control to the owner for the more complicated tasks. I fly a few shaky practice lines, and then the weather changes and we head back for landing. I don't think there's a reason I can't tell you a bit more about this operation, so I will do that next day.

en français:
la piste - runway
la vois de circulation - taxiway
le seuil - threshold
le point d'attente - holding point
circuler - to taxi

Je circule lentement parce que je ne suis certain ou se trouve le point d'attente et je ne veux pas être sur la piste sans authorisation.

Monday, March 28, 2011

Actual Quotes from Company Manuals

My all time favourite advice from a company manual is from a chapter that after explaining how to tear out the electrical wiring to make snares to catch rabbits, notes that you will get sick if you eat nothing but rabbits for a week. I've mentioned that one before, but I have a few more gems to share with you.

"Pilots must use their best judgment in dealing with life threatening situations."

Those were from the section on dealing with hijackers. I WISH I had the lack of scruples to quote you the hijack bomb threat instructions because they are hilarious. I am now convinced that airline pilots affect the solemn, noble "I'm sorry I can't tell you that for security reasons" demeanour on this subject because they would be embarrassed to admit the ridiculous advice their company gives them to deal with a whacko with a gun to their head. You might be better off to read the hijacker the manual and hope he keels over laughing.

"In the event of a forced landing, if time permits, it would be advisable to anticipate possible injuries (especially head trauma and broken ankles) to one or both pilots and have an evacuation plan."

So after you've run all the checklists, you turn to the pilot in the other seat and say, "In the four minutes before we hit the ground, I'd like to make a pact with you that if one of us is conscious and capable of locomotion while the other isn't that we'll drag each other's asses out of the burning plane, okay?" Or does it go more like "Anticipating head trauma and broken ankles, lets skip movie night on Tuesday, k?" Maybe someone with more CRM experience can give me a heads up on how that conversation goes.

Elsewhere I'm advised that in the event of complete loss of pitot-static information, I should fly pitch and power. That's easy to say, but in IMC it would be extremely difficult. It's not something a person gets a lot of opportunity to practice.