Showing posts with label congestion. Show all posts
Showing posts with label congestion. Show all posts

Thursday, October 15, 2015

Extra-Vehicular Activities

I was trying to find a clip of the coffee-ordering scene from the movie Pushing Tin. In the film it's a demonstration of how many pieces of data on different aircraft that an experienced controller can hold in his or her head simultaneously. I didn't find the clip, but I came across a pilot ordering coffee and wings in the midst of an emergency, and a fun YouTube channel of humourous exchanges from the New York Kennedy ground frequency.

Taxiing at a large, unfamiliar airport is just about as stressful as flying at night in ice. There's just one of me to keep the airplane moving, watch out for bad pavement, find the directional signs, interpret the taxi diagram, identify the intersections, and spot the aircraft I'm supposed to give way to. It's obvious to the controllers which way I should go, but they know the airport layout perfectly, and from their vantage point they can see where they want to put me. They seem almost as unhappy when I pause to complete a checklist or figure out my route as they do when I think that Foxtrot-Golf is the next turn, not this one right here. Sure, if I get it badly wrong in ice, I'll lose control of the airplane and die, but that consequence might be less painful than the scolding that an irate controller can dish out. The worst case scenario on the taxi is also death: should I venture onto an active runway at the wrong moment, I could get run over and take out a widebody, too. That is part of the reason the controllers can be so stressed. The rest of their focus is knowing that it is ridiculously easy for us poorly-maneuverable ground vehicles to become gridlocked, delaying everyone. The controllers have a plan for getting everyone where we are supposed to be, and if I miss a turn, I'm like the Tetris brick dropped in the wrong place, messing up the whole board. Meanwhile controllers are really smart, constantly building and recalculating plans, but with enough spare brainpower to make smart remarks.

The link above is not to the first or the funniest of the clips on the channel, but rather to one that is more odd than funny: a Lufthansa crew suspects they have an access panel open and once that's confirmed by another taxiing aircraft, ask permission to put a crewmember outside the airplane to close it. It's interesting and a little outside the norm, but the controller seems to think it's hilarious. I wonder what he would have made of a stop-and-go I did the other day: I landed on a long runway, let a crew member out to adjust an external sensor, and then after he was back in and belted, took off again without ever leaving or backtracking the runway. The controller handling me didn't act as though it were an unusual request. I had assessed the approaching traffic on frequency before making the request, so I was confident there was no one close behind me. I'm not sure we spent any longer on the runway than we would have had we landed and taxied off in the normal way.

Saturday, March 22, 2014

Fitting In

I'm working out of an airport where traffic has outstripped construction and the construction that is trying to catch up has made the taxiways and frequencies even more congested. When I get a word in edgewise with ground I'm cleared to taxi, but then have to pull over for a do-si-do at the compass rose so an opposite direction caravan can get by. Wait a few minutes stacked up behind traffic for departure, then cleared for the immediate, with a northbound turn as soon as able so they can keep pumping out faster traffic.

O

On the way home, I'm sequenced, allowed to descend towards the runway, and then told to keep it in close behind the departing jet. The controller's goal and hence mine is to put me on the pavement as soon as the jet is safely out of the way. I don't want to land into jet blast, the disturbance to the air made by the jet engines as the aircraft accelerates along the pavement, but I don't have to worry about his wake turbulence, because the vortices made by the wings of a flying aircraft don't start until rotation, and I will be stopped and turned off the runway before the point at which the jet gets airborne and the vortices start. I hear another aircraft behind being told to bring back the speed, follow the ... ATC gets my type wrong, but he's to be forgiven. I know it's me, and from the point of view of the B737 pilot behind me, we're much the same.

Someone on frequency asks the controller if they have software that advises them of traffic conflicts or just use their own cleverness. The controller assures them it's just cleverness and the next few calls to tower include praise for the controllers' cleverness. They have to undergo some pretty comprehensive aptitude tests for that job, and then a lot of training and supervised practice, so the cleverness is innate and trained.

I keep it close behind the jet, and plan to keep my speed up to the intersection where they usually ask me to exit. The fading jet blast affects the flare giving me a sudden headwind that dies, I bubble up and then touch down harder than I planned to before I can bring up the power to compensate. I've lost all my speed, because of that, but just as well because ATC asks me to exit on a sooner taxiway than I'd planned. I can refuse that if I consider it unsafe, but a bit of braking and I do it. The 737 must have landed behind me, and by the time I get my taxi clearance and turn onto the parallel taxiway there's a CRJ taking off.

Wednesday, July 03, 2013

Levels of Incompetence

I land at a busy northern airport. It's a resource town, so lots of money, lots of workers and lots of airplanes getting them in here. The ground controller says "taxi in" when I tell him my destination on the field and as I approach it I realize there's an opposite direction jet on the same taxiway. While I'm thinking "Uhhh ..." I realize that it's under tow, so that makes it a motor vehicle not an airplane, giving me the right-of-way. At least I think that's how it works. It's also being pushed backwards away from me. It's opposite facing but in actuality same direction. So not really a conflict. I turn my attention to the FBO.

Sometimes a pilot just turns off the taxiway and parks in front of the FBO, alerting personnel after shutdown to the fact that she would like to buy fuel. Sometimes as I manoeuvre for a likely spot I see someone in an orange vest running and gesticulating with the "place yourself opposite me" gesture. I always taxi slowly on an apron, so I indicate I have seen them, give them time to set themselves up and park as directed unless there is an obstruction or pavement condition that prevents me. I am always very aware that the fueller is a soft squishy human being who in a moment of inattention could run into one of my propellers.

Today there is a small army of people in orange vests, and one is marshalling me. "Place yourself opposite me," then "move nose this way" then a signal I can't remember ever receiving before, "proceed to next marshaller." A chain of vested human beings marshals me one to the next around another aircraft until we are finally given the crossed arms signal to stop there. we're laughing at how many there are. I've never been directed from one to another before and I just went through a chain of five. There are easily twelve on the ramp. I'll tell you quickly than none of them ends up anywhere near the propeller. The title of the post refers to pilot incompetence, especially mine, not any rampee error.

I think their numbers are attributable to a combination of a shift change and training, so every new guy is shadowing an experienced rampee and there are two shifts here at once during the whatever hour this is rush. One of them takes my fuel order and I go inside. There's a bucket under the sink in the women's washroom because the sink u-bend leaks. Internet works. The GFAs forecast everything to be lovely and clear until bedtime. I get NOTAMs and fuel and start up again.

"We are very late," I hear a Jazz pilot explain as she reports an increased mach number to ATC.

A controller calls a foreign airplane, "November eight thousand and echo." Presumably that's N8000E, but I could make a case for N800E. Either way the pilot knows who he is, just as I do when American controllers say "zero" instead of "oscar" for an O in my call sign, or otherwise mangle what to them is alphabet soup. It's quite odd for folks both side of the border to cope with call signs that don't match the standard pattern.

I call for my clearance and accidentally call the controller by the wrong airport name. She's about as offended as if I'd called her by the wrong name in bed, and it doesn't get any better when I discover that I filed my actual flight plan as if I were departing from same wrong aerodrome. It's things like this that make me wonder if I've reached my Peter Principle position of incompetence as opposed to my delusion that I've settled just below it. We sort that out and while I guess I'm not getting another date with that controller, I have a clearance.

I feel slightly better about my incompetence as I hear two airliners in a row asking for clearance direct airports that are not their destinations, each gently corrected by the handling controllers, with reference to their filed flight plans. Chances are high that dispatchers, not the pilots filed the flight plans, so the pilots may know where they took off from, but aren't clear on where they are going.

Another N-registered airplane, not eight thousand and echo, gets a rerouting, from ATC. He copies down one fix and says, "I need another letter, that's just two." It's an NDB, it only has two letters in its identifier. In the south, especially in the US, NDB airways are uncommon. They're always defined by VORs. Up here NDBs are more common. Canada and Australia are I think the only countries that do much with NDB airways. Hands up if you had Cambridge Bay in the navigation section of your Canadian commercial written exam.

An airline pilot is told by ATC that the ILS at his destination is NOTAMed out. You can tell from his response that this is unexpected news. I wonder if it went down since his departure, or his company dispatch fell down in informing him. Or he didn't read his briefing package because it was such a nice day. A bit later I hear him say, "It's overcast. We're going to head for the NDB." We're working not far from there. The overcast is high. He'll break out soon.

Just one of those days, I guess.

Saturday, July 16, 2011

Whirlwind Tour

The weather is good in BC, so I'm checking NOTAMs for a whole list of airports all over the province. It doesn't matter which ones I check, I'll be told to fly to somewhere I didn't check, and once airborne I'll be asked to land somewhere entirely different. I check the major northern Alberta ones like Whitecourt (no issues), Fort Mac (surrounded by forest fires), Slave Lake (surprisingly normal considering what they've gone through), Peace River (unlighted obstructions), Edmonton City Centre (all the approaches are messed up), Calgary (closed taxiways) and Lloydminster (more unlighted obstructions). I'm mostly interested in showstoppers like fuel unavailability or closed runways. The obstructions are typically 300' agl and more than a mile away. Unless it's right on final approach, it's not going to be in my path, and to be honest if something went so wrong that I was at 300' agl and not just under a mile back stabilized on final, I wouldn't have room in my brain to remember where the I end up having to update my NOTAMs after I have put away my computer in the morning, so I call a briefer with my embarrassingly long list of possible landing spots. McBride, Nakusp, Vernon, Squamish, Prince George, Fort St. John, Vancouver, everywhere we might go. The briefer tells me it will take a while because it's difficult to know where the NOTAMs are filed for small aerodromes. "They aren't just listed under the airports?" I ask. Nope. It all depends on what was done in the 1940s. Vernon, for example, was a military training base or something, so although it has no air traffic services, it has its own NOTAM file. Larger aerodromes elsewhere in the province are kept in other aerodrome files. The briefer tracks it all down for me.

We head out across the mountains, VFR this time, because we want to take pictures on the way and passing through cloud gets water on the camera, and might leave streaks on the glass that would show up in the pictures. Around Whitecourt there is a lot of cloud and it's raining, so I try to dodge it all, going way south and even a bit east in an attempt to avoid getting wet. Then I make an attempt to outclimb billowing cumulus. I know where this is going, as every altitude I climb too just shows more tops. They probably can't grow faster than I can climb they way they could when I was in Florida in an ultralight, but it's still silly trying to outclimb them. I go back down below the clouds and work on outlasting them. I know the low ones don't extend that far to the west.

I'll be going through a mountain pass below the clouds and this is something that GPSes with their straight pink (the guys call them "magenta") lines aren't as good at as old-fashioned technology. I have my chart out, folded so I can see Grande Cache and the mountains beyond, just as I see Grande Cache below and just ahead. I have a pencil, and I have an accurate watch. I identify my location on the chart and I mark the time I am there, resetting the directional gyro to the compass and paying close attention to which valley I go down. I can cheat big time because the GPS gives me both terrain and exact lat-long position, but this is the way to do it, so you don't lose track of where you are in identical-looking valleys with very different things at their ends, and so that if you take a wrong turn or encounter adverse weather, you know where you were when things were good and how to get back. And it gives me an excuse to look ahead and anticipate where I will see lakes and rivers around the corners.

We cross the Great Divide, which forms the Alberta-BC border here, and marks the time zone boundary as well as the high point of the mountain range. Our destination was originally Prince George but I've gone far enough south in the avoidance manoeuvre that the valley I've chosen will bring me out just south of McBride. I adjust the range on the GPS to show the operator this. He is surprised to learn that there is an airport at McBride. To him it's just a place that we will take pictures. "Can we land there?" he wants to know.

"Pass me that book."

That book is the manual for the airplane, because when it's not a flight test at an airport with a runway twice as long as I need, I do do my calculations. Not landing distance, but take-off, because "Can we land?" really means, "Can we land and then take off again?" and take-off distance is greater. I look up the airport elevation and then follow the line for the next highest elevation, at the hottest temperature it could possibly be down there, rounding up on the weight and assuming no wind, and there is still plenty of runway available to get out of there. "Yes, we can land."

We do, and the operator double-checks the camera glass, plus we both reset our bladders before taking off and taking pictures. We continue up the valley to Prince George, where we climb up to ten thousand feet or so and take some more pictures. We continue in this fashion, a giant, province-wide game of connect-the-dots that doesn't even draw anything, but wow is it scenic. Fuel is down to a little over an hour remaining as we approach Revelstoke, but I bypass it for one more set of photos. Part of my job is to plan fuel for efficient flight, and that means not always having the happy empty bladder and full fuel tanks that one would if it were a pleasure flight. There's opposite direction traffic at Nakusp, where we're taking pictures of a ski resort next to a lake, or maybe a lake next to a ski resort. We let him go by and then descend for the second set of photos, and then it's off to Vernon to land.

Approaching Vernon, I tune their frequency and hear a skydiving airplane preparing to drop. Argh, that wasn't in the NOTAMs. Closer scrutiny of the chart shows the airport to be in a marked advisory area for continuous daytime parachute activity, so it doesn't need a NOTAM. I advise that I will hold outside the area until the jumpers are on the ground. I'm irritated with myself for not noting this earlier, and it must have come out in my voice as the operator asks me if I'm mad at the drop plane pilot. I'm not. The drop plane pilot is pretty lackadaisical about his meatbombs, assuring me that there's no conflict. I ask how long the drop will take and something about the way he starts the sentence makes me think he's going to say "it depends on whether they remember to open their chutes or not." He doesn't though, just describes the seconds of freefall followed by where they open their chutes. I follow his advice and join a downwind without crossing the field. It's a little close to the runway, because of terrain, so I fly an ugly teardrop through final and back again, then over a big group of trees to the runway. The operator says pilots always come in high here because of the trees.

I backtrack to the apron and shut down behind another airplane at the fuel pumps, then we haul ours up to the pumps and fuel. We're pumping a lot of litres in, and quite a line forms behind us as the pilots who normally take maybe thirty to fifty litres at a time wait for us to fill all the tanks with an order of magnitude more fuel. No one is in too much of a hurry, though. They help us shove the airplane off the pump so the next people can fuel. There's a washroom but no payphone in the terminal, an increasing and annoying trend these days. Cellphones die. Payphones connect. I do succeed in filing a flight plan, pretty much guessing at how long our remaining work will take and where we'll end up, then jump in the airplane and fire it up.

We taxi out and take off straight away, climbing straight out over the lake to avoid the parachutes, and then up a valley to get to altitude before the hills do in this heat. Some photos of a secret lake, and then set course for an Indian reserve. Although we're dodging jagged mountain peaks with no sign of any civilization in sight, the chart tells me that I'm approaching Vancouver's inverted wedding cake airspace and lists a frequency to call Vancouver Centre before I enter Class C. Theoretically there's a number there, written against the violent colours and squiggles of the hypsometric tints and contour lines. I think I need bifocal sunglasses. I call the controller for clearance into the airspace and to advise her of a few photo lines that we'll be flying within the area controlled by Vancouver terminal. She has trouble understanding me at first. It's amazing she receives me at all. Do they have repeating antennae out here in the barren mountains? Wouldn't they just blow down, get covered in snow, or be destroyed by rutting moose and itchy bears? She clears me into the class C, but advises me that there are too many photo aircraft in the area and the mission will not be approved. Grr. Damn damn damn. The sun angle will be too low soon, so we can't wait long. I would have got preapproval this morning before coming but it was hard to predict when we would be here and truth-be-told I had some of today's assignment mixed up with the work we did last time we were here, so I didn't realize those Vancouver area dots were new work and not completed work. Communication: important.

The first valley we're in is below the reaches of Vancouver's airspace, so they can't tell us what we can and can't do. I have to fly up a valley towards mountains while on line, which is a little nerve-wracking because it's difficult to look at terrain and photo dots at the same time. I have to assure myself that there is no risk of CFIT on the line, but I still want to look out the window. We have to take a couple of runs at some lines because it takes a bit of a run-in to get on line and from one direction there isn't room to do that. There's a lot of snow up here still and at least one photo is just an overexposed white blob from the glare of the snow.

The next area has very few lines, and is partly in and partly out of terminal airspace. I get on the first line heading towards the airspace boundary, and then call up terminal for clearance in. Nothing about photo lines, just where I am, my altitude, and where I'm going. No problem. I'm coming down a valley and at an altitude where this is a pretty normal request. The line is complete. I look at the chart and where we need to be next. Now I'm taking advantage of the poor communication I've observed between layers of control in the Vancouver airport. I'm betting this guy has no idea I'm a photo flight that was denied.

"Request to overfly Bowen Island west to east at six thousand."

"That's approved."

The operator is laughing at me, because he sees what I'm doing, and it's working. No pressure though. I can't screw up my casual "overflight" of the island. I have to be right on line, but it's not anywhere any airplane might not be. Finishing that line of photos I ask to continue to the river ahead, and that's approved, too. Sneaky, but done before the sun angle or fuel level got too low or my duty day ended. And then I land. As I roll out I see that it was almost to the minute right on the flight plan, which greatly amuses me, considering where I pulled those numbers from. I have an experienced ... hat.

We barely needed the heater, but it seems to work.


On the subject of pulling things out of body parts, we have the latest thing to be paranoid about: surgically implanted explosives. Perhaps I am glad I'm not going through the secure side of airports much these days. I wonder what proportion of the travelling public has had surgery recently enough to raise TSA suspicions. If the explosive device were disguised in a breast implant as they suggest, the incision could be hidden under the breast where it would take a very thorough search to find it, especially if one covered the mark with that make up putty and made it look like an old implant incision.

Tuesday, October 12, 2010

Don't Touch Your Eyes

I wake up and discover that the eyelashes of one eye are stuck together. Aaaah! Pinkeye! Or some kind of eye infection. Firetruck. If it's pinkeye, a.k.a. conjunctivitis it's incredibly contagious. People who are familiar with it are probably moving their hands away from the keyboard as they read this, with an instinctive fear that they can catch it by reading my blog entry. I get up and wash my hands then rinse out my eyes with clean water and salt water and dry them with a clean towel, then throw it on the floor. (That's hotel code for "I'm not going to use this towel again") There is not time to get to a clinic before work. I can go to work, because I don't believe it affects vision in any material way. It is only a little bit painful and itchy. I tell myself sternly, "DO NOT TOUCH YOUR FACE FOR ANY REASON!"

I eat breakfast and go to the airport. Before the flight I go over to the FBO to pay for the fuel we just took and for the hangar. I notice that they charge me half the originally quoted price, which is fair, seeing as we only managed to get the airplane halfway inside.

There are lots of helicopters working today. They are longlining building materials into a camp outside of town. Listening to 126.7 gets tedious because they are all working below me, going in and out of places that aren't on the map. It's a tedious day. The smoke is better, but the view is still not great. I find myself eating my flight bag snacks just for entertainment, not because I am hungry. I finish them all. I don't do that very often. I'm kind of surprised when my fingers reach the bottom of the pocket and there's nothing more there.

It's still what I've seen Canadian ATC call --on an official poster--"November season," which means there are a lot of pilots around who aren't fully familiar with Canadian air traffic services. We have a lot of airports that have no tower, but are manned by a Flight Service Specialist. The FSS gives you te information you need to make decisions, and then you make them and announce them to the FSS, without receiving clearances. The FSS tells one pilot that the active runways are 03, 21, and 26, which simply means that someone is taxiing out to take off 21, someone else has announced an intention to land 03 in eight minutes, and a guy is rolling out after landing 26. Any runway that is currently in use is tagged "active." The pilot doesn't seem to be familiar with this idea and seems a little stunned by three active runways. Other pilots land 21 because they are told 21 is active even though it would be far more convenient for everyone if they would land 03, which leads staight to the apron.

When I am returning for landing there are two American Cessna 182 both maneuvering for the circuit at once. It's not really a problem as the visibility is reasonable now and they aren't on opposite base legs or anything. One, with a female voice on the radio, is approaching from the VOR and the other, piloted by a male, is coming from the south. The male pilot is trying to get a better situational awareness and slips up on his radio language, asking simply, "Where is the other C182?" without addressing the FSS or giving his callsign. It's obvious who he is, but the FSS gives him a bit of a verbal slapdown, replying with a formal, "station calling, identify yourself." They sort it out and we all land

I'm still idling on the apron after the C182s have parked. The woman calls on the radio to report that her cellphone doesn't work, and to ask where there is a payphone. There is cellphone service here, but not for all networks. It turns out that she just wants to call the hotel shuttle, and the FSS specialist volunteers to do that for her. Then the guy gets back into his airplane and the beacon goes on. He calls up to ask if there are any hotels here. The specialist rattles off a catalogue of every hotel in town, along with their relative price point and and amenities. She checks with the hotel that has the shuttle to see if they have a room, but reports back that they are full and as far as they know, so are all the hotels in town. It's not a good season to be here without a reservation, because the hotels are full of long-term stays, like us.

Once the beacons are off on both Cessnas (indicating that they have shut off electrical power and thus are no longer listening to the radio) I compliment to the specialist on her skills as a travel agent. She admits that she's officially just supposed to say that there are several hotels in town, but that she feels sorry for people when they turn up unprepared, and tries to help out.

The woman is waiting by the FBO for the shuttle bus as I leave. She says she wasn't flying that leg, just doing the radio because she was tired. She's with someone, presumably her husband, on the way back to Alaska from visiting grandchildren, I think it was in Oregon. I didn't see the pilot from the other C182. Presumably he found somewhere to sleep. Maybe he had a tent.

Friday, August 20, 2010

Delayed Reporting Time

So I slept, or at least held my eyes closed and thought about how I'd better be sleeping, or I was going to be really tired tomorrow, from around six p.m. to 2 a.m., woke up, turned on the computer, got dressed while it unhibernated, and at 2:05 am determined that it had been raining for the last six hours and was forecast to continue doing so for the rest of the thirty-six hour forecast period. I looked outside and yeah, it wasn't raining hard. There were still dry spots under parked cars, but it was raining.

So our meeting was short. I called ATC and the people who were looking after our airplane and told them the flight was cancelled. And then I went back to bed. At that point I noticed that the bedside clock was an hour slow, which made getting up in the middle of the night when it's still light out and then not getting up after all seem all the more surreal. Did it really happen?

I went back to bed and slept until I was done sleeping, which was about six hours. Now, it hasn't been dark yet, and I've slept twice. What day is it? Alaska is confusing, and duty time laws even more so.

We were supposed to report for work at two a.m. but simply woke up and went back to bed fifteen minutes later without leaving the hotel. So what time does our duty day end now?

Part 700.18 of the Canadian Air Regulations says:

Where a flight crew member is notified of a delay in reporting time before leaving a rest facility and the delay is in excess of 3 hours, the flight crew member's flight duty time is considered to have started 3 hours after the original reporting time.

That's the rule that best applies here. For the first six hours of delay, it also gives an advantage--to the person optimising pilot utilization--over the split duty day rule, which allows a duty day extension of one to three hours: one hour of extension for each two hours of rest in the middle of the duty day. For a delay greater than six hours but less than eight hours, the results are identical to applying the split duty day rule. If the delay were a full eight hours, plus time for meals and personal hygiene, then it would be a new day. It's that rather than the calendar or daylight that determine when a pilot's new day dawns.

If our rest period continues without interruption until eleven or so, the duty day has been technically reset, and we could legally be asked to work a fifteen hour day starting any time after then, say five p.m. until eight a.m. tomorrow morning. That would be nasty, but every once in a while the work demands it. There are some other factors that come into play, the trump card being that if we the pilots consider that we are fatigued or likelt to become fatigued as a result of a schedule, we're bound in law to refuse it.

That's the law, here's the application. At nine a.m. not only has it stopped raining, but all forecast of rain is gone from the TAF. I call back ATC and ask when our next window is for the work. Sunday morning is a pretty quiet time at most airports, but PANC isn't most airports. It's the same lady, what kind of duty days do they have? She's a realist though, and I guess she doesn't have vacation comng this week. After some more hmming and making sure I know just how inconvenient this is, she verbally shrugs, "Sooner you start the better." I call everyone to say we're a go, again, and we'll be airborne within the hour.

Out at the airplane, the FBO has reconnected the nosegear scissors after towing. That's rare. but they've screwed up the billing despite my "FUEL ONLY" verbal and post -it-ed designation of the credit card number I gave them. They'll sort it out later. We've decided to fly this two-crew, because of the busy-ness of both the airspace and the radio work. I ask the other pilot if he wants to drive or talk. He says he'd rather leave the talking to me, if I don't mind. He says I'm good at talking to authority figures. He just knows I love to yap. It's the role I would have chosen. The flying isn't different from what we do every day, but the ATC negotiation and traffic will be interesting.

I call clearance delivery right after start up on the ramp and they already know all about us and our unusual mission, so I don't have to do any explaining. They assign me a transponder code and a runway. I ask if they'd like to assign us a temporary operational callsign for the mission, "to avoid all the alphabet soup." This is for me as much as them, because American controllers won't shorten my five letter callsign to the last three the way Canadians will, and they will pronounce the C maybe as Charlie, maybe as Canadian, sometimes include the type and sometimes not, sometimes pronounce the letters in the phonetic alphabet and sometimes just use their names the way they are pronounced in the alphabet song, and just the way you may not hear your name when it is called by someone who pronounces it incorrectly, I may miss a call for me. And I don't want to spend the next five hours reciting my entire callsign in every call. "Sure," says the controller, "what do you want to be?" They want ME to pick? I make something up on the spot, almost as cool as AIRSHARK ONE. They accept it unblinkingly and tell me to call tower for taxi. I acknowledge, laughing as I release the mike button, because I'm an AIRSHARK! I'm hoping that I haven't stolen someone else's handle or done something illegal here. I was expecting ATC to assign me something convenient for them, usually just the type and a number, or a part of my full registration.

We taxi to the threshold of the runway, take off and start work. It's fun. It's awesome. Anchorage is an awesome area, with sea and mountains and a big inlet and airplanes everywhere. At first ATC asks us to call every turn, but they quickly realize that we are going to do exactly what we say we are going to, with clockwork predictability. If I turn the tracklines on on the GPS they make pretty patterns, because even the turns are close to identical. As I'm not flying, I can see the whole ballet unfolding, and keep expecting being asked to turn aside, wait twenty seconds, extend a line or modify a turn.

We play chicken with B747s flown by pilots with minimal English skills, counting on their comprehension, flight plans or habits to have them turn east at four hundred feet. We do what feels like an airshow pass with big-yet-manoeverable metal inbount to Elmendorf air base. "I acknowledged having it in sight without remembering what it was. We report sighting the helicopters, float planes, and even other aircraft the same type as us as they look out for us. An advantage I didn't consider of being AIRSHARK is that we're not advertising the foreign callsign.

Over the course of the flight we were handled by five different controllers, working quite long stints at the mike, considering that they kept up a continuous stream of instructions, advisories and clearances. And after all that time, ATC has not delayed our relentless progress through the grid by as much as one second. They are moving the massive Boeings around us. It's now well into the working day, but they aren't asking us to give them a break, either. Man, they really want to get rid of us.

We told them when we had flown our last line and were cleared in to land, with a Korean Airlines B747 waiting at the hold short line for us. We taxi off triumphant and proud. I call the ground controller and ask him to convey our thanks to everyone involved. Anchorage ATC are awesome. They took full responsibility for a very awkward flight, never asking me to change frequencies nor wasting a second of our time.

I'm on a high after accomplishing this mission. The ultimate in happiness for me is achieving something as part of a team when we weren't sure that it could be done. To get this done the second full day in Alaska is beyond expectations. Except for the pessimist's expectation that the more you want to have an opportunity to explore a place, the quicker you will be yanked out to go somewhere else.

Our supper restaurant has placemats with a map of Alaska on them, and we look at them to see where we're going next. Hmm. The annotation for that region of Alaska says that it is "cool and foggy" in the summer. Just what we don't need. And the food is truly awful.

Monday, August 16, 2010

On the Marge

The next day we load the airplane with our personal gear, cursing as usual the paucity of tiedown points in this thing. Once everything is packed and secured, I call the customs broker to tell him we really are going today. He's used to our 'hurry up and wait' schedules, but now the US won't let us postpone arrival permission from day to day, so he can't file the paperwork and let us catch up to it anymore. Everything has to be done the same day. Good thing I called, because a pilot switch means he doesn't have all the current details on my coworker. I grab his passport out of his bag and provide the broker with the relevant details, and with an estimated time and place for our penetration of US airspace en route. I have to call him again from Whitehorse to get a fax sent to the FBO.

It's very weird for me to be going north across the border to the US. I'm used to going north out of the usual infrastructure of Canadian life. And I'm used to going south across the US border. I'm afraid I'm going to forget some basic rule of going to the US, just because I'm going the wrong way. To me the US being "south of the border" is as cliched as Mexico is in the US. I just received an Aeroplan e-mail that starts "Want to take flight south of the border? Treat yourself to a 10% discount with Aeroplan." It's valid for any flight to the U.S. Imagine if Mexico had a part that was right in the middle of Kansas and that's how disorienting this is.

We take off and fly north, or actually mostly west. It's almost due west by the compass, because the magnetic variation is 21 degrees here. The weather is spectacular in BC and the Yukon. I follow on paper maps to identify the mountains and lakes. We're coming up on Whitehorse, but we're almost parallel to the BC-Yukon border, converging very slowly. We'll cross it just shortly before reaching Whitehorse.

I have a memory of there being something irregular about radio procedures in Whitehorse, but I search the CFS and can't find anything odd. I tune the tower a long way out to get situational awareness coming in. A pilot on frequency position reports "coming up on Lake Leberge" and I freak out. No, not because he's at our position and altitude, but because he's on the marge of Lake Lebarge. My innocent crewmate is 'treated' to a sudden Robert Service recitation.

There are strange things done in the Midnight Sun
By the men who moil for gold.
The Arctic trails have their secret tales
That would make your bllod run cold.
The Northern Lights have seen queer sights,
But the queerest they ever did see
Was that night on the marge of Lake LaBarge
I cremated Sam McGee.

I would have gone on, but mercifully I didn't know any more by heart. I resolved to rectify that at my earliest convenience, but I think that's after my other resolutions about running, simming and building a solar-powered hovercraft, so don't ask me about it soon.

Except for poetic outbursts, descent into Whitehorse is routine. The field is easy to spot and we're sequenced number four for landing, behind a Convair, then resequenced number four again after the first guy lands, because a faster aircraft turned up to fill in one of the gaps. Pretty adept work for what I believe is a non-radar tower. As we exit the runway, on a cross runway, tower asks us where we're going on the field. I say something like "Looking for avgas" or "to refuel" and we're given taxi instructions up a hill. Just when you think you're at a modern airport. At the top of the hill is a little charter operation, or maybe a repair shop, but nothing that looks like a fuel pump. We wave off the marshaller, do a very awkward one-eighty and call back ATC for clarification. They confirm that there is no fuel up here. Whatever I said coming off the runway sounded like the name of the company based up that hill. we taxi back down the hill and across the cross runway, and park where we should have gone in the first place.

We go into the FBO and ask about fuel. It will be about forty-five minutes, because the fuel truck, just went up the hill to fuel a charter fleet. We pick a safe estimated time of departure and divvy up duties: I'll take care of customs and fuel while he does weather and files a flight plan. I also get their fax number and permission to receive a fax. He calls 1-866-WX-BRIEF while I call the customs broker and fill out a fuel order form.

The fax is several pages of all the dirt US customs wants to know about us. I page through it to make sure everything has printed properly and there aren't any glaring inaccuracies. They spelled our names right, anyway. The fueller arrives ahead of schedule and I direct him which tanks to fill, then sign his paperwork.

There are a lot of other aircraft around, some military, I didn't notice whose, and a small fleet of firefighting aircraft from Saskatchewan. They've been working in Alaska, helping to fight forest fires. I didn't know we gave international aid to the Americans. I wonder if the Americans chartered the Canadian firefighting capability, or if there's simply an international agreement and we come to each other's aid in the burning forests. Probably the former. I'm such a communist to think of the latter.

The other pilot, he's the PIC on the customs paperwork, comes back with an 'everything old is new again' discovery. He says that when he called Flight Services they said, "Why don't you come on over?" and they gave him a face-to-face briefing. He's exhilarating in the experience of being right there with a briefer who could point at things on weather charts and at how much easier it was to get a complete picture of the weather. He's too young to remember that that was the way things used to be everywhere. They didn't have GFAs back then, and I don't think the satellite imagery was as good, but it is a good feeling to have an in-person weather briefing. Especially when it was that same person that you were talking to on the radio as you taxied out for departure. The weather is low on the south route, so we'll have to follow the Alaska highway and then cut south down the valley to Anchorage. That makes the trip a bit longer, but within our contingency planning. Also the Alaska-Canada border at Beaver Creek doesn't count as ADIZ, so we don't need to worry about being super accurate with the crossing time.

I call US Customs in Anchorage with our recalculated ETA, and to ensure that they received their share of the paperwork. You'd think this could all be more automated or less labour intensive, but when your dealing with international travel nothing is predicable enough not to worry about. In this case the Americans are ready for our arrival.



Also: I'm looking for someone who has easy access to CYPK who could do a fun favour for me in the next few days. Please e-mail me if you think you could.

Sunday, January 31, 2010

When Line Pilots Get Bored

I'm back at home and it's almost Christmas. In a burst of holiday spirit I drive into the city for shopping. This includes a stop at a Canadian Tire -- Canadian Tire ought to have its own blog category by now -- for a timer to turn the Christmas lights on and off at appropriate times of the night. Nothing like fire and forget seasonal cheer.

Driving in the city includes parking in the city, but Canadian Tire has a parking lot where they will validate parking, so it's free. That's a good deal and the not-terribly-spacious parking lot is full of people taking advantage of said deal. To facilitate traffic flow, there is a guy in a reflective vest directing drivers to open parking spots. He is a remarkably competent marshaller giving clear, unambiguous signals, and avoiding the aviation signals "your engine is on fire" or "start engines" that always make me giggle when I see them from policemen or others directing traffic. (Check out the link if you haven't seen the marshalling signals page in a while., They've improved the artwork and descriptions).

He has also spotted my aviation-themed licence plate frame and I confess to being an aviatrix. He's not familiar with the word, so I translate it as an old-fashioned word for pilot, the female equivalent of aviator. He muses that none of his female FOs has ever called herself that. Wait, what did he just say? No wonder he's so good at aircraft marshalling signals. He's an Air Canada captain. I'd love to chat to him longer, but he has a job to do. I'm left wondering how many ex-wives you have to have, or how bored you have to get, to get out of a B767 in order to direct cars at Canadian Tire. Whatever the reason, he was good at what he was doing and did it with a smile that made everyone's day better.

No, my licence plate frame does not say "I'd Rather Be Flying" or "Pilots Make Smoother Approaches." But speaking of approaches, today's was the full procedure ILS/DME RWY 14 into Halifax, under the weather conditions encountered by Air Canada Flight 646 the night they crashed in a go around. They had an eighth of a mile visibility so I dialed my landing visibility up to the advisory value of half a mile, so as to have a chance of landing. I went missed twice, one because it was unstable on the glideslope--pitch control again--over a mile back, and one pretty much exactly what the captain in AC646 saw: descending from minima with the runway in sight but not well enough aligned with the centreline to flare to land safely. That low level shear is very nasty. Then one good one with the autopilot, just to prove it could be done and another one hand flown to success, because no way am I going to let an autopilot outfly me.

Sunday, August 30, 2009

Rocks in the Middle of Town

Despite the difficulty of construction there, Yellowknife is growing at a phenomenal rate. There are condos perched on rocks all around what used to be the outskirts of town. The area doesn't have a whole lot of soil, just big red rocks poking up everywhere. It's kind of amusing the way what would be a vacant lot anywhere else is just a big rock. Over the last 75 years builders have cherry-picked the easiest spots, so even along the main street you still get half a block or so that is just a chunk of rock with trees on it. Yeah, I don't know how the trees grow out of the rocks. There must be some dirt there too.

The rocks and trees stuff continues in the surrounding landscape. Yellowknife itself sits on Great Slave Lake, which is huge, and there are lesser lakes all around. Here's a picture of the landscape on the way to Rae-Edzo. You can see the road. That's all there is. I think the road ends at Rae, but there's another aerodrome, Snare River, not far beyond that. In the winter this is just white and you can't tell lakes from rocks.

As I mentioned there's a lot of traffic in and out of Yellowknife: helicopters, people landing in the back bay on floats, and airplanes of every size and speed coming from all directions. I noticed that pilots report by radial here, not just "20 miles west" but "20 miles back on the 260 radial." I don't know whether it's an accuracy thing or a habit picked up from the amount of IFR traffic. Lots of larger aircraft like Boeing 737s. It must be quite a challenging environment to work ATC in, but they didn't let the stress show and kept us safely separated from the IFRs without restricting us noticeably.

And here's the view out my hotel window. The hotel is up on a hill (i.e. sitting on a giant hunk of rock) and I'm on the fifth floor. The territorial legislature building is off to the right and downtown to the left.

Wednesday, August 26, 2009

North Again

We were supposed to go to Yellowknife last night, but by the time the landing gear was sorted out there was some bad weather building south of Great Slave Lake. Embedded thunderstorms at night. Yay. We spent the night in the south and then flew north in the morning. It was my coworker's leg so I did paperwork and looked out the window while she flew.

The weather wasn't great, so we were fairly low level over all the little towns. It's funny to see all the straight lines on the prairies, with neatly arranged towns, each with its own church, even when the towns are only a few kilometres apart. I know most of these churches date back to when everyone walked or drove the team to church, and that they are a source of community pride. I wonder how many bake sales and work bees they all represent.

We pass over the transition between agricultural land and the north. It's quite abrupt. There's a last wheat field. I'm just thinking it when my coworker says it. "I guess we're in the north now." I write it down in my notebook so I don't forget to blog it and then she asks me what I'm writing.

"So I don't forget things," I say, "So I can tell people about them." I read her what I wrote about the last wheat field. It's the truth. You're people.

Crossing the Great Slave Lake she picks up the ATIS and tried to call tower. It's comical that every time she tried to call, she gets stepped on, usually by the tower. They're actually issuing such rapidfire instructions that most transmissions have a "break break" in them, so the tower can address more than one airplane in one microphone press, not letting anyone get a word in edgewise. This goes on long enough that it's funny. She finally gets through and the first thing the controller want to know is if we have parking. Parking is by prior permission in Yellowknife,a and I really get the idea that if we hadn't prearranged a spot, they would have send us away. It's all arranged, thanks to my coworker, so they give us a clearance and we join downwind over the Back Bay. Heyyy, Yellowknife. It's still on a rock and a lake, but now the lake is open water and there is no snow on the rock. I'm too busy looking to remember to take pictures. Sorry!

Prelanding checks complete, we line up on final and she says something about what could go wrong now. Pilots always think that. I gesture to the airplane lining up in front of us, "It could have a gear collapse right there, at the intersection of the two runways." It doesn't, but as it's cleared for take off it seems to be moving really slowly, then I realize I have my perspective wrong. It's not a little taildragger. It's a DC-3. Welcome to Yellowknife.

Saturday, May 30, 2009

Prepreflight Planning

I'm going to a new place; what do I need to know before I get there in order to look like I know what I'm doing? I can plan a flight to a random place named by the client in the time it takes for the fuel order to arrive, or divert in midair and still be okay, but when I'm going to be based out of a place for a while, I can give myself a head start by finding out a few things in advance.

CYMM has a single runway 07/25, with right hand circuits on 07, making all circuits to the south, away from the aprons. The runway is paved, 150' wide, 7000' long and at 1211' elevation. (Yes, Canadians still use the old imperial measurements for such things. It was, I assume, deemed to dangerous to make an overnight switch to a new system of measurement. Or maybe we're afraid that thirty party suppliers of approach plates and electronic navigation products, would (like Microsoft with its British, American but no Canadian spellchecker), deem Canada too small a market to cater to, and thus we'd be deprived of useful products in our measuring system of choice.) It is served by at least three FBOs, with almost every variety of aviation fuel for sale. It's a small airport choked with oilfield traffic. The Google satellite view indicates that almost every building on the field is under construction.

The aerodrome has METARs and its own 24 hour TAF, with other useful weather coming from YZH, YNR, YOD, YPY and maybe YVT. The weather systems move mainly east and southeast here. Northern Alberta is reporting mainly clear this morning. Seven degrees as I type this, but was three two hours ago, probably sub-zero overnight.

The aerodrome has an RCO to the Edmonton FSS, plus there's an FSS on the field (with, according to one report, hot female staffers). There's a VOR and an NDB, but I'll have to get the approaches when I get there as the only Alberta plates I have with me are way out of date.

There are a fair number of small airports in the vicinity. Fort Mac is the only nearby place with services, but there will be at least telephones and emergency shelter on the ground at:

  • Gordon Lake Airport (23 nm E)
  • Muskeg Tower Airport 30 nm NNE
  • Mildred Lake Airport 26 nm N
  • Fort MacKay 34 nm N
  • Horizon 46 nm N
  • Namur Lake 67 W

There are others. The nearest bigger airport is probably CFB Cold Lake, 138 nm south, and Edmonton International is 216 nm south-southwest, so I'm practically in the big city.

As for the town itself, no one picked up the good news/bad news part of my line about going to Fort McMurray for work. It's not known across the country as a centre of civilization, shall we say. It's known as the place that a young man can go straight out of school and make a lot of money. In the daytime the town appears to have been hit by some bizarre plague that has wiped out every able-bodied male over the age of seventeen. They are all in the oilfields, because no one would work in a service industry in this town if they could work where the money is. And young men with lots of money spend it on trucks, boats, women, alcohol and in many cases stronger drugs.

A coworker reported that the young women of Fort Mac had only two questions for him: "Where do you work?" and "How big's your truck?" He drove an F150 so that was the last question they asked him, but apparently the welder (a welding truck is pretty big) was quite a hit.

So I'm prepared for busy airspace and a cultural experience. Who knows, there might even be barbeque.

Wednesday, December 03, 2008

Rain at the End of the Rainbow

We're supposed to go to Rainbow Lake today, but the customer doesn't want to go if we can't get back. Rainbow Lake, despite the lovely name, is a less hospitable place to spend ones free time than Moose Jaw. Before I understood the customer's priority I said cheerfully that it wouldn't kill me to spend the night in Rainbow Lake, and was rewarded with a look of uncertainty. Perhaps vampires roam the streets of Rainbow Lake after nightfall. Popular culture would imply that vampires were a little trendier than that, though. The single eating/drinking establishment there is described to me as having tables made out of cable spools, with cigarette-burned tablecloths stapled to them. I accept their priorities and study the weather forecast.

There is a front moving in from the west that will drop ceilings, visibility and eventually snow. It is forecast to reach Fort Nelson just as I'm scheduled to be returning there, but should remain within VFR limits for a couple of hours afterwards. The progress of the front has not been out of line with the forecast, but that sort of thing is difficult to gauge across the BC mountain ranges. I use my piloty skills and experience to say yes, we can go to Rainbow Lake and return before the weather cuts off our return.

Rainbow Lake, despite the fact that its airport identifier resembles a Russian obscenity, has quite a nice airport. The runway is paved, wide, fairly level, and has a large apron. The trip out there is uneventful and the weather stays good at Zama Lake too.

I use the phone in the fuel shed to all flight services for a weather update while I wait for the on call fueller. The front is still moving pretty much as forecast, so the weather I'm copying down as the briefer reads it over the phone is pretty much what I was expecting. The current weather is better than the earlier forecast and the forecast is almost symbol for symbol identical to the earlier one, but then the briefer continues "... and from 22Z to 24Z a 40 percent probability of freezing rain." It's 2145Z now.

"What?" I say, even though I heard him perfectly. I really should have expected it. The approaching warm air mass is a little warmer than expected, so that instead of snow it might produce rain as it overlaps the cold air mass that is present now. But when rain falls through cold air it turns cold, and can be chilled below zero celsius without turning to ice. That is freezing rain, and when you fly into it, it builds up on the airframe, causing severe icing. I do not want to be flying in freezing rain. I ask the briefer a few more questions to get a picture of speed and direction and options.

"Is there anything else I can do for you?" he asks.

"Make it not be freezing rain?" I suggest, but he can't help me there.

I have the fueler put on enough fuel to get me back here if I have to return, but not ful tanks, to save time and weight. We load quickly and I think there's less than a minute on my watch between engine start and take-off. I'm flying west, conscious that I'm peering intently into the sky ahead as if I could see ahead a hundred miles and forty minutes to know what I will encounter.

The ceiling comes down a bit as I approach destination, but there is no precipitation and then I hear a radio call from a pilot doing a practice hold at Fort Nelson, in the same aircraft type as I am flying. No pilot would be out in one of these in freezing rain if he had a choice, and a training flight is clearly a choice, so I can relax a little. The FSS gives me traffic information that allows me to merge efficiently with other incoming aircraft.

The rain is just starting as I am putting the covers on the wings. They are going to be needed tonight. I'm happy that I came through for my customer with an accurate prediction of our ability to do the work, and I'm happy not to be in Rainbow Lake tonight.

Sunday, October 26, 2008

Villeneuve

I'm supposed to meet someone in Edmonton, but not at Edmonton International. He's coming to a satellite airport designated Edmonton/Villeneuve in the CFS. This is the town I mentioned with a population of 156. (Kudos to Ward for his Googlishious skills at not only identifying the town, but finding a picture of the webmaster's doghouse. I challenge you to do the same). Despite the size of the community, I'm told that its airport is the primary site for ab initio flight training for the whole Edmonton area. And I'm arriving in the early afternoon on a sunny Saturday. This would be a good time to make thorough preflight preparations so I'm heads up all the way in.

Villeneuve is in class D airspace under the shelf of the ovals of Class C that encompass the International and City Centre airports. It has a control tower and two paved runways: a 16/32 and a 08/26 diverging and not sharing any pavement. I study the reporting points and arrival procedures. I'll do my engine stage cooling early so that I can enter the control zone come in nice and slow with flaps down, able to fit in the circuit at the same speed as training traffic. Well maybe not at the same speed as Cessna 150s flown erratically by student pilots who have discovered they have more time to think on downwind if they fly it at 2100 rpm. But at a speed that is fair to a busy controller trying to fit me in with the tiny singles. And guess what, what works for the student pilot works for me too. More time to think at an unfamiliar airport is good.

There is a forecast probability of thunderstorms in the Edmonton area a couple of hours after my planned arrival, but there is nothing in the actuals anywhere around that suggests they are getting started early. I think this will be one of those forecasts that doesn't materialize. I'd rather go VFR with forecast thunderstorms, though. That way I don't need to get permission to deviate, and I can go under the clouds. Not that I want to go under a CB, but I don't want to go through one either, and I have a better chance of spotting the CBs and TCU if I'm not inside a cloud layer. I like looking out the window, anyway. There's also a NOTAM giving an ATIS frequency that has somehow been omitted from the CFS.

After a preflight inspection, I make some notes on my OFP, arrange all my charts and bookmark my CFS. I feel virtuous for writing it into the CFS. The NOTAM after all is an instruction "AMEND PUB." I have amended the publication. The windsock is dead. I've been using one runway exclusively all the time I've been here, so I decide to use the other one for a change. Also off my chosen runway the climbout will be over a lake, reducing noise for local residents. I start engines, taxi to the holding area near the threshold and complete my runup there. Now I see a different windsock and it is showing four or five knots of wind favouring the runway I haven't chosen. Figures. I choose to depart with the tailwind. There's sufficient runway to take that penalty, and it's not as if there's an obstacle to climb over at the end.

I imagine I can see the delay in airspeed alive registering on the ASI as I accelerate, but I reach rotation speed and climb out normally. En route I cross check the chart with the terrain, noting distinctive squiggles in rivers and oddly shaped lakes to confirm my position, even though I also have a Garmin 496 sitting on the dashboard. I tune the ATIS frequency about 80 miles out, because I don't have anything better to do with that radio, and then flip the switch down to monitor it. I wouldn't say this was a habit I suggest anyone emulate, but I do it a lot. I will automatically be reminded to check the ATIS when I start to hear it, as soon as I'm in range, and I'll know for next time how far out I can get it. Except I don't, because I forgot already. It was perhaps thirty or forty miles. It was information Echo, but he said it oddly, so I thought it was Tango at first. My current heading is straight in for the active runway.

I switch frequencies and monitor tower. Nothing. That's odd. No long-winded students trying to give position reports. No flight instructors begging for a quick stop and go. No frazzled controllers telling people to follow their traffic. Silence. I'm glad I checked the NOTAMs or I'd think I had the wrong frequency. Fifteen miles back I call tower. He clears me straight in, big surprise. I see a runway straight ahead, but I can't see the other one to verify. I put the gear down and he clears me to land as I complete the prelanding checks. I exit at the end and call ground, per instructions and he gives me taxi clearance to my destination. I mention to the ground controller that I was expecting a swarm of training airplanes and am surprised to find it so quiet. "Must be your lucky day," is all he says.

The person I'm meeting isn't here yet, and I'm hungry. Several phone calls later I discover that no one will deliver pizza out here. Edmonton, your primary training airport is boring and isolated.

Friday, August 01, 2008

Oshkosh Day One

Three different friends finally persuading me to come to Oshkosh. We took an airline flight to Appleton, and as soon as we came off the runway we could tell something was up. We crossed a taxiway to reach the apron, and the whole length of it had little general aviation airplanes, one-seaters up to maybe King Air-sized, angle parked either side of the taxiway. They run a shuttle from here for the people who opt not to fly into the zoo that is Oshkosh, and apparently so many people take advantage of it that Appleton turns into a satellite zoo. Another satellite zoo is Fond du Lac, a few miles away from Oshkosh. The Oshkosh airport, Whitman Field, is now full for airplane parking, so overflow traffic has to stay at Fond du Lac and shuttle in.

We don't have to worry about car parking because a friend has finagled a campsite for us, right across from a side entrance to the show. We've arrived before them, but find our assigned site and my companion and I pitch a small tent and go in for a first look at the show.

The show is vast. I have lived in smaller towns. It's a trade show, but much of what is traded is stories. We register for the Women in Aviation breakfast and the International pilots dinner. Along the way we chat with all kinds of people. Then we head out to see this afternoon's air show. There are Pitts Specials doing high G aerobatics and head to head passes, leaving heart-shaped and loop-shaped smoke trails, then doing a high speed flyby canopy to canopy with one inverted. There was a F-22 Raptor that made screaming ascents, accelerating vertically into the clouds and shaking the air at a level beyond sound as the lighted afterburners turn towards me. I have my earplugs in for this part of the show. At the end of the Raptor's act, it does some formation flying with a P-51 Mustang. But the highlight for me was a Beech 18 piloted by Matt Younkin. It's not an aerobatic airplane, certified like the Pitts to +10 Gs. It's an older twin transport airplane intended for flying in straight lines between airports. The mastery involved in this act is not to show off the engineering or the human stamina that allows sustaining high G loads, but to make the act interesting (and it is) without infringing on any of the limits of the aircraft. The words of the blurb were something akin to "the aircraft doesn't know it is doing aerobatics." Somehow that fits in with my whole philosophy, and I really enjoyed watching the old plane do things it didn't know it was doing, and that its designers never expected it to do.

Back at the campsite, I discover that my friends have arrived and pitched their tent. It is big enough for our tent to be pitched inside it. They have a queen-sized bed inside. And enough room left over for a ballroom dancing competition. They drove, so their luggage didn't have to fit within airline checked baggage limits.

I would write more, but I don't type well in the dark and I'm being bitten by mosquitoes.

And it turns out that as this is the first year Oshkosh has had wireless, they underestimated the demand, and the servers have crashed from the onslaught. I'm lining up next morning at the EAA tent, waiting for amateur photoblogger and pilot Piperwarrior to finish his blog so I can post. Further updates, when I can.

Friday, June 27, 2008

Optimally Inefficient Check-In

I have a friend who doesn't want me to get a job with Air Canada, because then, for solidarity's sake, he says he'd have to stop complaining about them. I don't work for Air Canada now, so I'm going to take a moment to complain.

This did not seem to be a one-time experience caused by some one-in-a-thousand malfunction: this was the normal everyday experience with checked bags at a major Canadian airport. It wasn't even a Friday or a Monday. What were they thinking when they set it up? What are they thinking when they watch the mayhem that develops?

The check-in area is arranged so that when I come in the door I am between the first class check-in counters and the ticket purchase counters. If I had no checked bags I could walk straight ahead between both and gone to the gate area, because I've already got my boarding pass online. If I were flying first class, I could have checked in right there and continued. But I am flying Tango, Air Canada's lowest fare tier, and I have a bag to check.

Around to my left is a row of about eight check-in kiosks. It's a good thing I've checked in online, because the area where the kiosks are is completely roped off, except for one gap at the front, through which a long queue has formed, wrapping all the way around the kiosks towards the ticket purchase counter. One of the check-in kiosks is in use. The rest are empty.

The online check-in page directed me to go straight to the "Air Canada Web bag drop-off counter." That's listed in bold on the boarding pass, so I search for that sign. I can't see it anywhere. I go up to where the queue passes through the gape in the stanchioned tape and read the sign there. It says something like Bag Check-In. There is an Air Canada employee there so I ask him where the "web bag drop-off" is, and he says this is it. I go to the back of the line. Pretty soon someone comes along and asks to be let through, "I don't have any bags to check! I just need to get to the check-in kiosk!" She clearly doesn't have any bags to check, and we're lining up for the bag drop, so people let her through. Then comes the next guy, "Let me through! I'm late for my flight!" We let him through, too, but less charitably. He should have though of that when he decided what time to leave the house. And then comes another woman.

"Let me through," she says, "I just have to drop off my bags."

"So does everyone else," we say.

"I already checked in," she protests.

"So did everyone else," the crowd choruses wearily.

Variations on this these are of course repeated with every new person. Air Canada couldn't do much better if they wanted to deliberately provoke fights in the queue. There is no one from the airline patrolling the line here. The guy over by the sign doesn't seem to be doing anything service-related. Maybe he's there to make sure the tape barrier doesn't fall down.

The line proceeds into the inexplicably roped off kiosk area and then to the bag tagging stations beyond the check-in kiosks. There are several lanes, so once inside the ropes, people split up into whichever lane they think will give them the best chance. Each line reaches back past the kiosks, so that the people actually trying to use the check-in kiosks have to run the gauntlet. There's no point in having checked in online, because the bag drop is such a huge bottleneck, checking in at the airport at least gives you something to do while waiting to drop your bag.

When you get to the bag tagging station they are nice to you, verify your ticket, and put a routing sticker on the bag. I'm not sure what is self-serve about that. They don't weigh the bag. Next, you have to go all the way to the left to join the queue to actually drop off your bag. This queue is perpendicular to the bag tag lanes, so everyone comes out of the bag tag lane and attempts to jump the queue, until they are told where the end of the line is. As the line inches forward, you pass the special baggage (skis, rifles, musical instruments, strollers) drop, such that people coming out of bag tag with special baggage have to cut through the bag drop queue. They can't easily go all the way around the end of it, because the regular bag drop queue kind of blocks the entrance to the special bag drop area.

Eventually I near the head of the bag drop queue. The area is clogged with abandoned baggage carts, because there is nowhere to put them, and no easy way to leave the area while pushing one. We now notice that people coming through the bag tag lanes on the far right have started a separate tail for the same queue, so there is pretty much no escape after dropping your bag.

Each passenger places his bag on the belt, and it is conveyed towards a scanner. Just before going into the scanning machine it hits a scale. A screen lights up and tells the weight of the bag in kilograms, in green if it is within limits, and in red if it is overweight. There are a lot of red alert bags. At this point the owner of the bag, who would have already been out of earshot if it weren't for the fact that the line is difficult to escape, gets to start his or her argument with the Air Canada employee supervising the belt, over why he thinks 37 kg is okay. The bag now needs to be hauled backwards through the line to the counter where customers are supposed to pay their excess baggage fees. But by this point customers are so hostile, and the actual logistics of getting the bag off the belt and the customer to the counter so daunting, that I'm pretty sure the bags were just getting HEAVY/LOURD stickers and continuing without the extra payment being made.

I overheard the guy with the HEAVY stickers saying that he was running out of stickers. I placed my bag on the belt and watched to see the weight. I knew it wasn't overweight, but I wanted to see. No weight displayed on the screen. I think their solution to running out of HEAVY tags was to disable the weight display function of the belt.

The best thing I can say for the system is that it gave me an insight into Canada's medical system: Canadians don't horribly object to standing in line, but we're outraged by anyone budging in front of us without a fair reason.

Comments overheard:

  • "Air Canada motto: we're not happy until you're not happy"
  • "Maybe they hired an inefficiency expert to design this."
  • "Perhaps it's a service, designed to make the security screening seem pleasant."
  • Ah the joys of air travel

    Tuesday, May 20, 2008

    On the Button

    Next morning the weather in the Toronto area and across the lakes is already fine. No fog. I call Canadian customs with my arrival report. It always irritates me that it's called an arrival "report" when it's really a forecast. I can't report my arrival until I've actually arrived. But they call it a report, so I have to. You have to call everything by exactly the right words with customs people, or you get into trouble. I also file an ICAO flight plan for the border crossing, another legal requirement. The briefer asks me if I want customs advisory service, which is odd, because it doesn't exist anymore. But as you can see from that document, the procedures between the two countries are complex enough and disparate enough that I won't hold it against this Wisconsin briefer.

    The airplane is fuelled and in proper shape. I make sure I have my passport and airplane documents easily accessible from my seat in the cockpit, advise my flight follower (unlike South Dakota, Wisconsin has text messaging), and depart.

    Wisconsin ends at the shore of Lake Michigan, but my journey continues. I fly across Green Bay. The bay alone is as big as many respectable lakes, but it's just a sliver on the chart. Michigan is a gigantic north-south lake, wide enough east-west that I can't see the other side. I just see lake. It's very cool. Flying over Wyoming is boring, but this seemingly endless expanse of water is hypnotically fascinating. The mist over the lake becomes a mirage of shore and eventually resolves into actual land.

    On the other side of Lake Michigan is the state of Michigan. It looks cold. I'm starting to hear other Canadian aircraft idents on frequency, and the air traffic controller handles the alphabet soup of our call signs as fluently as the alphanumeric of the American planes. I'm almost home. One more lake to cross, and that's Lake Huron. It is even bigger than Lake Michigan, and I'm cutting right across it, too. I know you're wondering why I am posting these pictures of nothing but blue, but I love them. Someday perhaps I'll get to fly across an ocean and I'll be tired of this, maybe I'll long for Wyoming, but right now I'm loving it. The international border runs down the middle of the lake, but air traffic control boundaries are not exactly on the border. I'm handed off to a Canadian controller and have to consciously suppress saying "Charlie" at the beginning of the call sign. It's comforting to hear the controller's accent. It sounds like Canada.

    I reach shore just north of Goderich, which reminds me of Sulako. It's where he met the love of his life, according to the story he is telling. (And I've met her, so he can't be making it all up). The land beneath me is flat and rural, but I know I am approaching a major metropolitan area and a lot of busy airspace. I tidy up the cockpit a little and switch from the 1:1,000,000 scale WAC chart I've been using to the 1:500,000 scale VNC, and fold the 1:250,000 scale terminal area chart so I can see it clearly. I have to get the American expectations out of my head and fly like I'm in Canada. Canadian flight following isn't as seamless as the US style, and I may need to get my own clearance, and make more decisions on my way in here than I've grown accustomed to. I make sure I have enough paper to write down any long clearances and keep a sharp eye out for other traffic. I do approach math in my head and decide where to start my descent. I'm landing at Buttonville, a crazy little GA airport, not Pearson International. The client's supplier happens to be near Buttonville, and they've arranged parking for me here. I know most of the traffic will be little singles, so I plan to enter the circuit--I've been the States so long that I almost typed "pattern" there--at my approach speed of 120 knots, still above the cruise speed of training aircraft, but easier for me to manoeuvre, easier ATC to fit me in, and safer because it gives me more opportunity to see and avoid any errant students.

    I tell ATC I'm beginning my descent and they assign me a heading, "not below 3000', and pass me off to Buttonville tower. They ask me to report three miles back, at the greenhouses. The ATIS says they're using runway 15 and 21, and I'm pretty well set up for right base for 15, but when I call, a little late because I had to wait for another exchange to finish, they clear me to a right downwind on 21. As I manoeuvre for that, the controller calls back and asks uncertainly if I need "a lot of room" to land? He says runway 15 is available. He is probably realizing that it would have made sense to put me there to begin with, but I'd have to circle around to land on it now. I'm light and have lots of flaps so I tell him 21 is fine, I'll just need to teardrop out to align with it. I touchdown on 21 and get taxi clearance to customs. The taxiways are narrower than at the US airports I've been working at. I hold short of 15 for someone else who did get to use it, then follow instructions to customs parking. It's a busy apron. There's a restaurant patio on part of it and lots of people and airplanes. Someone marshalls me to park and after I shut down I tell him I need customs. He hands me a cellphone, predialled and ringing with the CANPASS number. When they answer, I give my name and aircraft ident and they ask if there is an officer there. "I don't know."

    "Do you see them?"

    "I see a lot of people in uniform. No one has approached the aircraft." I'm sorry, dude, I don't recognize the customs officer uniform twenty metres away through a double door.

    There is no customs officer here, which is normal for crossing into Canada. You can clear customs over the phone with no physical inspection. In this case they aren't happy with my customs paperwork, for some reason. I give the ramp guy back his phone and switch over to my own, which has all the numbers I need programmed into it. I have to call the custom broker's office, convince their answering service to make an emergency call-out, convince the guy who takes that call to call the guy who is actually responsible, and then go through several iterations of being referred to customs officers' supervisors. I end up inside the terminal, sitting next to an electrical outlet to charge my cellphone. It's controlled chaos in there.

    A child is having a tantrum in the gift shop. Your traditional incoherent screaming while clutching the toy he wants in one hand and hitting out with the other hand. One parent favours the tactic of abandoning everything, including the original mission, and leaving the building. The other parent is trying to negotiate with the child.

    On the other side of me, know-it-all flight instructors are telling their students lies in the tones of superiority that can only be gained by having logged four hundred hours in the same airplanes in the same airspace and never having been far enough away to encounter any challenge to their worldviews.

    I bite my tongue and refrain from offering my opinions to the parents, students or flight instructors. It's challenging, but I add it to the game of seek-the-weekend-customs-authorization and make it all an exercise in accepting the world.

    Ramp workers want to tow my airplane. I have to keep telling them that I am still waiting for a customs clearance, so my airplane may not be towed. One of the officers says I have to go to Pearson to clear a commercial airplane on a weekend. I specifically asked a professional customs broker if there were any hours restrictions for my arrival here, and he said no. More back and forth with my getting people in Calgary to call these guys, and them calling each other. After an hour or so I get bumped to a customs employee with enough authority to make a decision, and his decision is that everything is in order, I'm free to go. I ask him what I should do or say next time to make this easier. Did I use the wrong words? Was the paperwork not clear? He says no, it's just that some people didn't understand the nature of my operation. He reads me my customs authorization number and I copy it into the journey logbook as proof of this conversation.

    I restart and call for taxi. Buttonville is a typical training airport. There are Cessna and Piper singles lined up, maybe seven or eight in a row to take off. The runway starts right near the customs area. I have to wait for a lull in this flow of trainers before I can taxi across to my parking.

    Chocked and secure at the prearranged parking, I finish all my paperwork, unload my bags, lock up, and call my boss. He tells me to go home. So I do.

    Tuesday, February 12, 2008

    Time Machine

    It turns out that my next assignment is to go and do a Pilot Proficiency Check, back in Canada on a different airplane. Rather than flying this one all the way north, I'm to fly to an airport that has airline service and just park it for a while. I smile when I see where that parking lot will be.

    I've been to this destination before, almost ten years ago now, in a tiny single engine airplane. I remember turning right off the runway onto the apron and the tower controller welcoming me in. He told me there was no need to switch to the ground frequency, as it was just him, and he was just leaving. He asked me where I wanted to go and I said, "I just need some fuel and a place to park for the night." He cheerfully gave me detailed taxi directions that boiled down to "slight left turn, they're right in front of you." There I was given literal red carpet treatment at a friendly little FBO. They'd never remember me of course, but it would be fun to be back.

    So now I'm in a bigger airplane, with a lot more hours in my logbooks, going to the same place. I call up the approach controller as soon as terrain permits radio contact, and I am immediately vectored north and then south to be sequenced behind a regional jet descending from above me. I don't turn in to follow as soon as I'm cleared to, and stay a little above the normal glideslope to avoid wake turbulence, but still feel a couple of bumps on short final. The jet seems to linger on the runway, but is clear on the taxiway before I touch down. There's a slight tailwind in addition to my deliberately high approach. I don't stomp on the brakes to make the first available exit but turn off quickly at the next one. I came from the north before, and now I'm coming from the south, so I know it's a left turn to exit the runway, but, wait ...

    I don't recognize this place. Am I even at the right airport? The taxiway diagram shows the tower and the terminal, and they're there, but the terminal the jet is taxiing towards is the wrong shape. And what are all these other buildings? The airport I was supposed to be going to was in more or less wasteland. You hear about people landing at the wrong airport from time to time, but damn, did I do that? The ground controller clears me to taxi in and call Unicom. I can see one FBO from here, and it has the right name. It turns out that there are three FBOs sharing the unicom frequency, so there is a moment of them stepping on one other as they respond to my call, but they all offer the services I need and I just pick one. I'm still shaking my head in bewilderment as I get out of the airplane. I've arrived at the right airport, according to the chart; the only way to get to the airport I remember is to go back in time.

    A man marshals me in to parking. (I'm carefully not calling him a kid, because that would make me feel even older). I remember the first time I was here I was nervous about rolling towards a marshaller standing in front of my airplane, because the propeller was on the front. Now it's just the radome that will poke this guy in the head if my brakes fail. I like this better. I finish my paperwork, take my gear and lock up the airplane. Inside I give the FBO contact information and ask them to keep the my key in their safe. That's in case it is a different pilot who does the pick-up. They will let me park there and keep an eye on the airplane including sweeping the snow off if it starts to pile up, for five dollars a day. That's a better rate--and better service--than I get on airport parking with my car, most places. I also plan to bring them some Tim Horton's doughnuts when I come back.

    They drive me through a construction zone to the new terminal, and I look at the flight schedule I found earlier on Expedia. I haven't booked a flight in advance because I didn't know when I needed to leave until I got here. United has the next flight out, so I get in line at that counter. I tell the agent my destination and show her the Expedia itinerary with the various flights I have to take to get there. She seems confused by it. I tell her it's okay if she can't sell me the ticket I need for the connecting flight on a Canadian carrier, I just have to get to my destination.

    "So you want a reservation?" she asks.

    "Uh, well sure. I want to buy a ticket to go on your airplane." Is it called a reservation if it's not in advance? I dunno.

    She says she can sell me the ticket right to destination, including the Canadian flight. It won't be for the same price as shown on Expedia, though. I accept this, and in fact she comes out with a price that is two dollars cheaper than the Expedia quote. I suppose Expedia builds in a service charge. But then she tells me she has to charge me a separate $20 service charge.

    What's the service charge for? It's for selling me an airline ticket. I have to sign a separate receipt, marked Special Service Charge. Apparently when this major airline sells you a ticket valid for transportation on one of their airplanes, that's a special service. I understood when meals, pillows, upgrades, drinks, and lounge access are special services, but if selling me an air ticket is a special service, what's their core business? It's so hilarious I can't even manage to be annoyed.

    It turns out that the airport has free wireless, so theoretically I could have said "just a moment" and wandered off to buy the ticket online, and saved $18. Next time.

    The airplane for the Canadian airline I was connecting to arrived late. I saw the old crew get off before we boarded, and the FO was a woman. Even looked a little like me. That's the job I didn't get. Sigh.

    An all-male flight crew took over the airplane and delivered me safely and competently to my Canadian destination. They didn't even lose my baggage. Not that I'd expect them to, it's just that I need to introduce this link which shows the durability of cats, the fallabity of TSA baggage scanners and the compassion of strangers. I'm trying to imagine my initial reaction if I had been the person who mistakenly opened that suitcase.